The HFI Framework outlines eight aspects that are necessary for a successful
institutionalization program. These are key to moving from piecemeal UX work to
serious, accepted, and routine UX operations.

• Insitutionalization strategy
• Training and certification
• Ecosystem standards
• Corporate memory
• Executive advisory
• Methodology
• UI standards
• Central UX team
   

The first and most important step is to have a written strategy for both the short term
and long term plan of user experience in the organization.

Creating an optimal strategy requires many considerations and extensive experience.
HFI's senior staff guide executives in the creation of a strategic plan.

Download information sheet on institutionalization strategy.