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About HFI

Example Clients

Since 1981 we have focused on software usability. HFI is the largest company in the field by a factor of five. This is no accident.

We do direct consulting work for a wide range of top companies like…
(a list of companies we train is just too long to think about!)

Financial services / Insurance
  • ADP
  • Aditya Birla
  • AFLAC
  • American Express
  • American Family Insurance
  • Ameritrade
  • ANZ Bank of Australia
  • Banamex
  • Bank of the West
  • BlackRock
  • Blue Cross Blue Shield
  • Canara HSBC
  • CBC
  • China Construction Bank
  • Citibank N.A
  • Citi Group (USA, HK, India)
  • Charles Schwab
  • Chase Manhattan Bank
  • Chicago Mercantile Exchange
  • Chubb Insurance
  • Commerce One
  • Concur Technologies
  • DBS Bank
  • Deloitte Touche Consulting Group
  • Deutsche Bank
  • DST
  • E-Trade
  • Ernst & Young
  • Euroclear
  • Experian
  • Federal Reserve Bank
  • Fidelity
  • Fireman's Fund
  • First Health
  • Freddie Mac
  • GE Capital
  • Goldman Sachs
  • H&R Block
  • HDFC Bank
  • HDFC ERGO
  • HSBC Bank Limited
  • HSBC InvestDirect
  • ICICI Bank Limited
  • ICICI Prudential Life Insurance
  • IDBI Bank
  • ITEL Laboratories
  • i-flex solutions
  • JPMorganChase
  • Kotak Mahindra Bank
  • Liberty Mutual
  • London Life Insurance Company
  • MetLife
  • Kaiser Permanente
  • MassMutual Financial Group
  • MBNA
  • NASDAQ
  • Nationwide Finance and Insurance
  • Northern Trust Bank
  • Penn Mutual
  • Pershing
  • PricewaterhouseCoopers
  • Progressive Insurance
  • Principal Financial Group
  • Provident Mutual Life Insurance
  • Prudential Insurance
  • Rakbank Dubai
  • Rabobank
  • Royal Bank of Canada
  • Reuters Analytics
  • Sallie Mae
  • Santander Bank (Mexico)
  • St. Jude Medical
  • Smith Barney
  • Standard Chartered Bank
  • Standard Bank of South Africa
  • Swiss RE
  • Sun Life Financial
  • TD Waterhouse
  • Toronto Dominion Bank
  • UBS Financial Group
  • Vanguard Group
  • Washington Mutual Bank
  • Wellpoint
  • World Bank
Government
  • California Lottery
  • Centers for Disease Control and Prevention
  • City of Los Angeles
  • Congressional Research Service
  • Department of Justice
  • DOT Federal Carrier Safety Administration
  • Federal Aviation Administration
  • Federal Communication Administration
  • Federal Motor Carrier Safety Administration
  • Health Resources and Services Administration
  • Housing & Development Board of Singapore
  • Infocom Development Authority of Singapore
  • Internal Revenue Service
  • Kuwait Government Online
  • Library of Congress
  • Medline Plus
  • Ministry of Defense – Singapore
  • Ministry of Transport – Singapore
  • National Cancer Institute
  • National Institute on Aging
  • National Institute of Neurological Disorders and Stroke
  • National Institute of Deafness and Other Communication Disorders
  • National Institute of Mental Health
  • National Institutes of Health
  • National Library of Medicine
  • National Oceanic and Atmospheric Administration
  • National Science Federation
  • New York Courts
  • Occupational Safety and Health Administration
  • Organdonor.gov
  • Prime Ministers Office – Singapore
  • Public Transport Council – Singapore
  • Public Works and Government Services of Canada
  • Social Security Administration
  • State of California
  • State of Connecticut
  • State of New York
  • State of Washington
  • State of Wisconsin
  • Unicor
  • Union Bank of California
  • US Coast Guard
  • US Department of Agriculture
Automotive
  • Bosch
  • Daimler Chrysler
  • Ford Motor
  • Mahindra & Mahindra
  • Mercedes Benz USA
  • OnStar
  • Penske Truck Rental
  • Renault
  • Toyota
  • Volkswagen
  • Yamaha Motors
Healthcare
  • AIM Specialty Health
  • Anthem BC/BS
  • Blue Cross/Blue Shield
  • Columbia University Medical Center
  • Covance
  • Discovery Health
  • Medicinenet
  • NextGen
  • Patterson Dental
  • Sentara
  • St. Jude Medical
  • Sutter Health
  • United Health Care
  • WebMD
Travel and Hospitality
  • AAA
  • Adidas
  • Alaskan Air
  • Amadeus
  • American Express Consumer Travel Network
  • Air China
  • Carlson Wagonlit Travel
  • Concur
  • Disney Cruise Line
  • Disney Vacation Club
  • Jet Airways
  • Marriot
  • Renaissance Cruises
  • Rockwell Collins
  • Sabre
  • Sandals Resorts
  • Taj Hotels Resorts and Palaces
  • TravelGuru
  • United Airlines
  • Walt Disney World
Shipping
  • FedEx
  • GAC Shipping
  • UPS
  • OOCL
Appliances
  • Best Buy
  • Fujitsu
  • Haier
  • Midea
  • Siemens India
  • Sony
Products
  • 3M
  • Armstrong
  • Caterpillar
  • EveryBook
  • John Deere
  • Gillette
  • Haier
  • Hershey's Chocolate
  • Kodak
  • OSIM Products
  • Proctor and Gamble
  • Rainbird
  • REI
 
Telecommunications
  • Alltel
  • Alcatel
  • Ameritech
  • AT&T
  • Bell Atlantic
  • Bell Canada
  • Bell South
  • British Telecom
  • China Telecom
  • Cincinnati Bell
  • Cincom Systems
  • Digia
  • GEM Plus
  • Globe Telecom Philippines
  • Idea Cellular
  • Merrill
  • NDS
  • Nuance
  • PageNet
  • Plant Equipment
  • PlayPhone
  • Proximity BBDO
  • Reliance Communications
  • Sagem Wireless
  • Southwestern Bell
  • Spirent Communications
  • Sprint
  • Sprint PCS
  • Subscriber Computing
  • Sony-Ericsson
  • Starhub
  • RIM (Blackberry)
  • MCI
  • Motorola
  • Verizon
  • Verizon Wireless
  • Vodafone
  • UUNet
  • Watania Telocom
  • Zimmerman Associates
Medical
  • Aastrom Biosciences
  • Abbott Diabetes Care
  • Anthem BC/BS
  • Astra Zeneca Pharmaceuticals
  • Baxter
  • Beckman Instruments
  • Beckman Coulter
  • BD Biosciences
  • Blue Cross/Blue Shield
  • Bristol-Myers Squibb
  • Brotherhood Mutual
  • Care First
  • Caremark
  • Express Scripts
  • GE Medical Systems
  • Glaxo Smith Kline
  • Guidant
  • IDX Systems
  • Incyte Genomics
  • Indian Health Services (American Indians)
  • McKesson HBOC
  • Medtronic
  • Minimed
  • Natus
  • Novartis
  • Roche Diagnostics
  • Stryker
  • Thomson Scientific
  • Walgreens
  • WellPoint
  • Wyeth
Media
  • BBC International and World Service
  • Bennett Coleman
  • Direct TV
  • Film Board of Montreal Canadal
  • Livemint - Hindustan Times
  • McGraw Hil
  • Press Trust of India (PTI)
  • Scientific Atlanta
  • Times Internet Limited
  • Worldspan
e-Commerce and Portals
  • Alibaba
  • AOL
  • Barnes & Noble
  • Baidu
  • Bharatmatrimony
  • Bloomingdales
  • Carwale.com
  • Checks in the Mail
  • Coldwater Creek
  • eBillMe
  • Fanball
  • Fossil
  • Globalsources
  • Grainger
  • Land's End
  • Macys
  • MakeMyTrip.com
  • MapQuest
  • Microsoft
  • OfficeMax
  • PayPal
  • Staples
  • Tickets Now
  • Yahoo
  • VeriSign
  • WebMD
  • Weight Watchers
  • Walmart
Software development
  • Adobe
  • Ardent Software
  • Aricent Group
  • Avery Dennison
  • Black Rock Solutions
  • BMC Software
  • Cincom
  • Comviva Mahindra
  • Computer Associates
  • Hyperion Solutions
  • Knight-Ridder
  • Kroll Ontrack
  • HCL India Pvt Ltd
  • Hewlett Packard
  • Infosys
  • Interwoven
  • Microsoft
  • Neptune Software
  • Novell
  • Platinum Technologies
  • Rolta
  • SAP
  • Sapient
  • Symantec
  • Sharp Software India Pvt ltd
  • Sungard
  • SurePrep
  • Quest Software
  • Tata Consultancy
  • Wipro Technologies
Hardware
  • Dell
  • Dibold
  • Gateway Computer
  • HP
  • HP Labs
  • HTC
  • Huawei
  • Honeywell
  • Intel
  • LG
  • NCR
  • Nokia
  • Pitney Bowes
  • Qualcomm
  • Samsung
  • Seagate
  • Siemens India
  • Sony
  • Texas Instruments
  • Xerox
Energy
  • BC Gas
  • BP Amaco
  • BP Gas and Electric
  • Chevron/Texaco
  • Chesapeake Energy Corporation
  • Conoco Phillips
  • Exxon Mobile
  • Florida Power and Light
  • Hydro One
  • Northeast Utilities Service Company
  • Modular Mining
  • Syncrude
Commercial Software
  • ADP
  • Auto Desk
  • SAP
Aerospace
  • AIRINC
  • Boeing
  • Lockheed Martin
  • Northrop Grumman
  • Rockwell-Collins
And lots of others too!
  • American College Testing
  • Arbitron
  • Cargill
  • dotMobi
  • Columbia University
  • Linklaters
  • Manheim Auctions
  • National Wildlife Federation
  • National Foundation for Training in Entrepreneurship
  • State University of New York
  • Truth Marketing
 

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