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Technical Team
Scott Weiss, BS Executive Director

Job at HFI	Helping clients achieve their business goals through the application of global usability design and research methods Teaching hands-on, practical courses on usability methods Evangelizing usability world-wide

Experience	Scott is known for his interests in mobile user interfaces and quantitative user experience benchmarking. He led teams of researchers and designers for eleven years as the Principal of Usable Products Company, which he formed in New York in 1996. While running Usable Products Company, Scott led usability and design projects for Dun & Bradstreet, GlaxoSmithKline, Intel, JP Morgan Chase, Samsung, Sprint, and Vodafone, among many other well-known global companies. Scott's team produced annual benchmarks of mobile user interface technologies, including Media Downloads, Music & Video, and Mobile Search. Scott's book, "Handheld Usability," was the pioneering design, prototyping, and usability text for the mobile industry. Prior to forming Usable Products Company, Scott held career roles at Apple, Microsoft, Sybase, and Autodesk. He speaks frequently and globally on the topic of usability, with special interests in mobile design and quantitative usability benchmarking.

Education	BS Engineering: Human Interface Design (1990) Stanford University, Stanford, CA

Favorite Projects	Designing and prototyping features for Vodafone's Simply mobile phone platform Benchmarking the total product user experience of four MP3 players, from off-the-shelf and packaging through Internet-based music purchase to navigating music & videos on the players, themselves. Teaching courses to usability professionals in the US, UK, EU, and Asia/Pacific

Hobbies and Special Interests	Cooking for friends, training at the gym, and world travel

Favorite Food	Indian

Character	Direct but polite. Fair and friendly.

Publications	"Handheld Usability" (Wiley: 2002) "Cost-Justifying Usability" (Chapter on Online Surveys) "Measuring the User Experience" (Case study on usability benchmarking)

Technical Team