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One philosophy, one process, one terminology covering the entire range of usability support. Whether you have a mission critical project that needs to be evaluated, or a need for long-term usability support, HFI has the people, the methodology, and the experience to satisfy all your user-centered design requirements.
The new wave of institutionalized usability operations is marked by a distinct maturity. In this stage, these usability operations often mimic the maturity and best practices of IT organizations. You won't find a single serious IT organization that goes it alone. They all have internal organizations that draw on externally provided methods, tools, standards, training, and staff. Certainly each organization has a distinct set of needs, and accordingly it decides what will be developed internally and what will be from vendors.
HFI provides sustained support for internal usability operations. This support takes the form of a complete and seamless suite. The suite has consistency of process, terminology, and quality. You can choose from the facilities that will help your organization.
| Services | Training and Certification | Tools and Standards |
|---|---|---|
| We work to have staff near you, and also offshore resources that can amplify your capability. We have world-class experts to communicate with your key executives and solve intractable problems. Choose from a defined set of usability projects or let us customize to your conventions and needs. |
We offer courses that you can own, customize, and teach to gain appreciation in your organization.
We have created a suite of training classes that integrate with our set of offerings and methodology. Our courses provide a solid foundation in software ergonomics within two weeks. We also operate a certification program in software usability, with 3584 practitioners worldwide already certified. |
UX Enterprise is a software product that allows you to design based on your organization's UX Cloud. This is the full interlinked model of your customer ecosystems, design projects, design specifications, standards, and methods. With an annual cost equivalent to one UX professional, teams of 5 or more should consider UX Enterprise. For teams of 10 or more UXE is an imperative. |
All this is available with one business relationship, with consistency of technology, and with a willingness to be flexible in fitting into your operation.
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