The site, used for buying and selling used cars, recently did a design overhaul with HFI to make it more usable.

According to PC World: "Carwale was the favorite of our jury by a clear margin. Apart from used car availability, there is a ton of content including user reviews, information on discontinued models, on-road prices of almost every car model available in India, etc. Useful tools on the site include used car evaluation tool which gives you the approximate resale value of your car in your city based on the model, year of purchase and kilometres run. The design and user interface is clean and pretty intuitive."

"HFI's scientific approach to usability enabled us to make high-value improvements to our site. Having access to their knowledge of best practices in the way human beings react to Web sites was absolutely invaluable in helping us improve the usability of the site, increase customer satisfaction and consequently increase revenue."
- Margo Winter, Content Manager

Here is what PC Magazine had to say: "From adoption to women-owned businesses, the FedStats Home Page provides statistical information from over 100 U.S. Federal agencies. Whether you're doing research or just browsing out of curiosity, the site provides the stats you need, conveniently sorted by topic, agency, and location, and you can search across all categories."

HFI worked with FedStats to identify design and placement issues that could be corrected to improve the site's usability. According to John Weiner of the Energy Information Administration, and a member of the FedStats team, "HFI made recommendations that resulted in a cleaner site, through which people will be able to find what they need more quickly and easily."

GovExec praised the NINDS site's "depth of information-particularly on rare disorders"- and its "accessibility." A team from HFI created the user navigation model, the style guide and the user interface design, and tested the site's usability. HFI engineered the site to be accessible to visually impaired users.

Nationwide's site was also recognized by Gomez, the leading global Internet quality measurement firm. Gomez ranked Nationwide third among online insurance carriers in "ease of use" and overall performance.

The California State Personnel Board hired HFI for the redesign of their site.
The goal: to better serve taxpayers through the ability to attract better civil servants.
The results: the success rate for finding a job at the website increased by 70% and was 12 times faster.

"HFI's team of usability experts and customer-centric approach were key factors in Staples.com winning this award. As with any good partnership, they share the Staples.com vision of creating outstanding customer service through a great Web experience."
- Colin Hynes, Director of Site Usability