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Certified Practice in Usability™ (CPU)

CPU Logo

This designation indicates a validated level of maturity in an organization's usability practice, based upon the presence of trained and certified staff, user-centered design methods, standards, and tools. The organization will also be rated for its executive attention to usability, organizational structure, and culture of care for customers. Each organizational submission will be systematically reviewed and audited by HFI staff to ensure compliance.


  • Motivates rigor and investment in process maturity.
  • Provides credibility within your organization.
  • Demonstrates capabilities in marketing and sales.
  • Provides the foundation for certification of designs.


$8,795 USD for the evaluation of any submission to a new certification level.
Annual renewal of certification is $2,795 USD.

Certified Practice in Usability, with Mary M. Michaels
Certified Practice in Usability

More information on HFI's Certified Practice in Usability
Information sheet Download(PDF)
Detailed description and requirements
for various levels of certification Download (PDF)
CPU Audit Agreement Download (PDF)


Certified Practice in Usability
"CEO Eric Schaffer talks about CPU" (1:55 min)
Video transcript


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