Certification

How to Submit Your Designs

In this video and slide presentation, Dr. Eric Schaffer offers a complete understanding of the certification of products, applications, and websites. He outlines the steps you need to take to submit your designs for certification.

Video and Slide Presentation

Part 1: Introduction

Understanding the Journey
Understanding the Stakes and Your Responsibility

Part 2: Why Usability Testing Won't Work

Practicalities
Statistical Challenges

Part 3: The Requirements of Certification

Staff
Organization
Process
Quality

Part 4: Filling out the Form and Attachments

Deliverables
Access to the User Interface
Your Affirmation

Part 5: Why the Penalties

The Give You Power

Part 6: Recertification

Concept of Recertification
When to Recertify
Requirements

More information on HFI's Certified Usable Designs

Information sheet
Download (60K pdf file)

Detailed description and requirements
for various levels of certification
Download (1M Word doc file)

I spent a couple of decades thinking about how we could use a usability test to certify something as usable. You can't do it. Anybody who says they can do it just doesn't understand."

Dr. Eric Schaffer,
Ph.D., CPE, CUA
CEO and Founder, HFI