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Certification

HFI's CUA and CXA certification programs

FAQs

What does CUA and CXA stand for?	CUA = Certified Usability Analyst CXA = Certified User Experience Analyst
Do I have to complete all the courses to become certified?	No. If you can pass the exam you will be certified. In fact, you can attempt the exam without taking any of the courses. In this case the cost of the CUA exam is $750, and the cost of the CXA exam is $800. Of course, the exams are rigorous.
Do I have to be a CUA to take the CXA courses?	No. Anyone can take the CUA or the CXA courses. However, in order to take the CXA exam for certification, one must already have the CUA designation.
Is there a time limit for taking the courses?	No. The courses can be taken over any period of time. However, we do update the courses regularly as new information becomes available.
Do I have to take the courses in any order?	No. However, the recommended sequence for the CUA courses is: User-Centered Analysis and Conceptual Design Practical Usability Testing The Science and Art of Effective Web and Application Design Putting Research into Practice The recommended sequence for the CXA courses is: How to Design for Persuasion, Emotion and Trust (PET design™) The PET Architect How to Design for The Big: User-Centric Innovation and Strategy How to Support Institutionalization of a Mature UX Practice
Is there a time limit for taking the exam?	Yes. There is a two and a half hour time limit for taking the certification exam.
Are there study guides available to prepare for the test?	Yes. We have prepared several study aids to help you prepare for the exams.
What if I fail the exam?	If you fail, you can retake the exam within six months at no cost.
We have several designers and developers in our company. Can we do the program onsite?	Yes. Call us at 1-800-242-4480 to arrange for an onsite class with group discounts
How is HFI’s certification program perceived by the industry?	HFI is recognized as the world’s leading full-service usability firm. Our instructors are up-to-date with the latest research, and have real-world experience in the field.
What is the difference between HFI’s certification programs and the CPE designation?	The CPE/CHFP program is aimed at full time usability engineering professionals. These people must have advanced degrees and at least four years of professional experience in the field. They are the certified physicians of the field. HFI’s CUA program is aimed at designers and developers who want solid training for practical work in user-centered design. These are the certified paramedics of the field. The CXA program is a reflection of the expansion of the User Experience (UX) field. This program expands and validates a person’s knowledge in key advanced concepts like persuasion engineering, strategy and innovation, and the institutionalization of a UX practice within an organization.
I live in a country where HFI does not offer the courses. Can I take the courses online?	Not at present. However we are willing to present courses in any location if a company wishes us to teach onsite and covers travel expenses.

	Detailed information sheets CUA program (63K pdf file) CXA program (52K pdf file)

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