Articles on Usability

Usability of Electronic Medical Records Journal of Usability Studies – February, 2009	This article by HFI Project Directors John Smelcer, Hal Miller-Jacobs, and Lyle Kantrovich, shares insights and experiences in the design of successful EMR systems.
Turning analytics into insight Marketing Week – January, 2009	Nigel Grace, Managing Director of HFI Europe, is quoted in this article.
Beyond Usability: Designing Web Sites for Persuasion, Emotion, and Trust UX Matters – January, 2009	HFI CEO Eric Schaffer wrote this article on the next wave in Web site design – designing for persuasion, emotion, and trust.
The Washing Machine That Ate My Sari - Mistakes in Cross-Cultural Design interactions – January/February, 2009	This article by Apala Chavan, Sarit Arora, Beena Prabhu, and Douglas Gorney is the cover feature of the Jan/Feb issue of Interactions magazine.