Free Resources

Articles on Usability

UX Strategy: The Heart of User-Centered Design UXmatters - September 3, 2012	April McGee discusses the seven most common mistakes and how to avoid them.
What every CIO needs to know about user experience design Information Week - August 22, 2012	While CIOs are well prepared to deliver efficient and reliable technological solutions, they generally have little knowledge of the user experience field.
Seven Common User Experience Mistakes To Avoid In Financial Services n>genuity - Spring 2012	April McGee discusses the seven most common mistakes and how to avoid them.
Wunderlist's Cross-Platform Acquisition & Onboarding Process UX Magazine - April 2012	Sachendra Yadav describes onboarding, the process of familiarizing people with a new system and how Wunderlist provides a simple and user friendly task management experience which can be synchronized across PC and most tablets and smartphones.
L.A. Tests Beta Version of Website, Plans to Relaunch Government Technology - January 2012	Sarah Rich reports that the City of Los Angeles retained a usability expert from Human Factors International to assist with its first major website update in 14 years.
Three Strategies for Industrial-Strength Customer Centricity n>genuity - Winter 2012	Dr. Eric Schaffer addresses the question: With the increasing tangle of regulations and limits, how can a card business stay profitable?.