Free Resources

Articles on Usability

National Cancer Institute revamps Web site CNN – November, 1999	Hal Miller-Jacobs of HFI guided the usability engineering effort for the redesign of CancerNet, the Web site of the National Cancer Insititute. This is an article on the new design that appeared on CNN.com and in Federal Computer Week.
Art.com Paints a Clearer Picture for Shoppers CIO Web Business Magazine – October 1, 1999	Art.com adds new user-centered features to its site after some help from Human Factors International with usability testing.
The Emperor's New Web Site Intranet Design Magazine	HFI directors Eric Schaffer and John Sorflaten show that crafting an effective Web site takes more than HTML & animated GIFs. This humorous essay will help you avoid four usability pitfalls – or keep your contractor from making them.