Free Resources

Articles on Usability

Logical Clicks are Better than Fewer Clicks Computer Sweden – November 23, 2000	Erik Geijer writes an opinion piece on the importance of a clear site structure. He recommends HFI's UI Design Update newsletter for those who want the truth about design principles. The article is in Swedish: an English translation can be found here.
Latest hot trend tests usability of Web sites Advertising Age – October 3, 2000	Patricia Riedman of Advertising Age discusses the dangers of rushing to release an e-commerce site without doing usability testing. Features discussions with Harley Manning of Forrester Research, Donn Seidholz, CEO of Net in Focus, and Jay More, President of HFI.
Human Factors Aims to Fix the Feel of the Web Investor's Business Daily – October 2, 2000	Julie Mitchell of Investor's Busines Daily discusses human factors engineering with HFI CEO Eric Schaffer in their Internet and Technology section.
The Human Factor – Engineers focus on site usability Computer Reseller News – August 28, 2000	Reporter Amy Rogers interviews HFI President Jay More for an article in CRN's column on Upstarts and Start-Ups. Jay discusses the scientific approach that HFI takes to improving Web sites.
Five Steps to Unlocking a Web Site's Potential – pdf file – (134K) IT Professional – July/August, 2000	Ed Israelski, former HFI Chief of Technical Staff, Eastern Region, presents a systematic approach to the application of human factors principles to ensure customer satisfaction. (© 2000 IEEE. This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by IEEE. All persons copying this information are expected to adhere to the terms and constraints invoked by IEEE's copyright.)
Usability Testing – Use It or Lose It NewMedia.com – May 31, 2000	Writer Celia Skipton talks with HFI Project Director Cathy Gaddy and Senior Specialist Ross Moser on the value of usability testing.
A Better Way For Web Design Information Week – May 1, 2000	Eric Schaffer, CEO of HFI, gives his opinion on user-centered design in an opinion piece for Information Week.
Web Accessibility for the Disabled Washington Technology – May 1, 2000	HFI Project Director John Sorflaten, Account Executive Ed Frease, and Technical Specialist Terence de Giere are quoted in this article that discusses recent laws on Web accessibility for the disabled.
Often, the bells and whistles backfire Monitor on Psychology – April, 2000	Catherine Gaddy, Ph.D. discusses how human factors psychologists are intervening to make Web sites more user-friendly. This is a publication of the American Psychological Association.