UX Resources

Articles on Usability

Making mobiles usable The Ergonomist – December, 2008	HFI Executive Director Scott Weiss's article on usability challenges and solutions for mobile screen design. (Article published by kind permission of The Ergonomist)
The Usability Challenge Express Intelligent Enterprise – December, 2008	Though usability engineering isn't a direct responsibility of the CIO, a good CIO can actually help institutionalize the idea in an enterprise. Article features CEO Eric Schaffer, and Executive Director Hitesh Agrawal.
User experience is the basis of effective web design NMA Usability Directory – November, 2008	Managing Director Nigel Grace talks about optimising online engagement. (Article published by kind permission of NMA Usability Directory)
Thinking Through UIs Wireless Week – December, 2008	HFI's Scott Weiss, Executive Director, EMEA, Human Factors International is quoted in this article on mobile usability.
Cutting Edge Opinions Marketing Technology Magazine – October, 2008	Managing Director Nigel Grace talks about PET design™ and the use of persuasion, emotion, and trust to build customer engagement. (Article published by kind permission of Marketing Technology Magazine)
Usability is no longer enough when it comes to creating successful websites ConnectIT News – September 28, 2008	ConnectIT News writer Vanessa Ho interviews HFI's CEO Eric Schaffer on PET design. Eric explains why usability alone is no longer enough and how successful sites must design for persuasion, emotion, and trust.
The Dilemma of the Shared Mobile Phone — Culture Strain and Product Design in Emerging Economies interactions – July/August, 2008	HFI's Apala Chavan and Douglas Gorney author this article on the cultural considerations of introducing technologies into other countries. (Article published with permission of interactions. July/August 2008, Volume 15:4, pp. 34-39 http://doi.acm.org/10.1145/1374489.1374497)
Finding out what makes customers click IT Week – July 30, 2008	In this IT Week article HFI's Mona Patel discusses the role psychology can play in Web site design
Optimising websites for mobile web access and usability Technology Weekly – July 28, 2008	HFI's Scott Weiss, Executive Director, EMEA, Human Factors International discusses the disparity between the growth of mobile Web access and lack of mobile usability in Web site design.
Achieve ecommerce success by understanding the five dimensions of user experience Internet World – July 7, 2008	Article by Nigel Grace, Managing Director of HFI Europe, on considering user experience in terms of effort, usability, power, brand, persuasion, and brand.
Mr Mobile Usability on the iPhone, Blackberry and beyond SMS Text News – May 7, 2008	This is a 12-minute video interview with Scott Weiss, Executive Director of HFI-Europe. He talks about future trends in mobile usability.
CHI '08: Usability and Cultural Complexity Usability News – April 19, 2008	Joanna Bawa of UsabilityNews interviewed Elisa del Galdo at CHI in Florence for this article about international and cross-cultural testing and research. How does it all work, and where is it taking us?
What SEO/SEM Professionals Should Know About Website Usability Search Engine Land – April 10, 2008	Shari Thurow, author of Search Engine Visibility, interviews HFI's Susan Weinschenk and other usability professionals for this article.
Human Touch New Design – March 17, 2008	This article in New Design Magazine looks at the user centered design career of Scott Weiss, Executive Director of Human Factors Europe. (Article reproduced by kind permission of New Design Magazine.)
Technology: world wise web design Best Practice – February 14, 2008	Article written by Jerome Nadel, Chief Experience Officer of Human Factors International. "The right website can help drive new customers to your business, but only if you apply the new rules of web design." (Article published in Best Practice, an Accountancy Age publication, on 14 February 2008.)
A "Usable" Career EducationTimes.com – February 5, 2008	Shashank Deshpande, Chief of Technical Staff for HFI-India, is quoted in this article on the growth of usability in India
Web 2.0: people not products The British Computer Society – January, 2008	Whatever a site's conversion goal, it's now about people rather than products or services, argues Mona Patel, Executive Director of Human Factors International. (Article reproduced by kind permission of BCS. Copyright retained by BCS. No reproduction without permission.)