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Bibliography

Usability, User Interface Design and HCI Bibliography V3

Accessibility Analysis Cooperative Work Design E-Commerce General Usability and User Experience	Handheld & Mobile Heuristic Evaluation Human Factors/Psych Industry Specific Information Architecture Internationalization	IVR, Voice, Speech Management of Usability Persuasion, Emotion, and Trust (PET Design) Research Methods Standards & Patterns	Statistics Usability Testing Visual & Graphical Design Writing for the Web

Accessibility

Title	Author(s)
Accessibility for Everybody: Understanding Section 508	Mueller, J.P. and Mueller, J., Apress, 2003.
Building Accessible Websites	Clark, J., New Riders: Indianapolis, IN, 2003.
Constructing Accessible Web Sites	Thatcher, J., Bohman, P., Burks, M., Henry, H.L., Regan, B., Swierenga, S., Urban, M.D., and Waddell, C.D., Birmingham, UK: Glasshaus, 2002.
Designing for Older Adults: Principles and Creative Human Factors Approaches, Second Edition (Human Factors & Aging)	Fisk, Arthur; Rogers, Wendy; Charness, Neil. CRC Press 2009
Just Ask: Integrating Accessibility Throughout Design	Henry, Shawn Lawton. Madison, WI: ET\Lawton, 2007. ISBN 978-1430319528
Maximum Accessibility: Making Your Web Site More Usable for Everyone	Slatin, J. and Rush, S., Addison-Wesley, 2002.
Web Accessibility: Web Standards and Regulatory Compliance	Kirkpatrick, A., Rutter, R., Heilmann, C., and Thatcher, J., Friends of ED, 2006.
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Analysis

Title	Author(s)
Business Processes: Modeling and Analysis for Re-Engineering and Improvement	Ould, M., Wiley, 2001.
Contextual Design: Defining Customer-Centered Systems	Beyer, H. and Holtzblatt, K., Morgan Kaufmann: San Francisco, CA, 1998.
Designing for Situation Awareness: An Approach to User-Centered Design	Endsley, M., Bolte, B., and Jones, D., CRC, 2003.
Don't Make Me Think: A Common Sense Approach to Web Usability	Krug, S., QUE: Indianapolis, IN, 2000. ISBN: 0789723107.
Focus Groups: A Practical Guide for Applied Research	Krueger, R. and Casey, M.A., Sage, 2005.
Guide to Task Analysis	Kirwan, B. and Ainsworth, L.K. (Eds.), Taylor & Francis: London, UK, 1992.
Making Use: Scenario-Based Design of Human Computer Interfaces	Carroll, J., MIT Press, 2000.
Observing the User Experience: A Practitioner's Guide to User Research	Kuniavsky, M., Morgan Kaufmann: San Francisco, CA, 2003.
Paper Prototyping: The Fast and Easy Way to Define and Refine User Interfaces	Snyder, C., Morgan Kaufmann: San Francisco, CA, 2003.
Persona Lifecycle: Keeping People in Mind Throughout Product Design	Pruitt, J. and Adlin, T., Morgan Kaufman, 2006.
Requirements by Collaboration: Workshops for Defining Needs	Gottesdiener, E., Addison-Wesley: Boston, MA, 2002.
Software for Use: A Practical Guide to the Models and Methods of Usage-Centered Design	Constantine, L.L. and Lockwood, L.A.D., ACM Press: New York, NY, 1999.
Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques (Interactive Technologies)	Courage, C. and Baxter, K., Morgan Kaufmann, 2005
Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Design	Mayhew, D., Morgan Kaufmann: San Francisco, CA, 1999. ISBN: 1558605614.
Use Cases: Requirements in Context, (Second Edition)	Kulak, D. and Guiney, E., ACM Press: New York, NY, 2003. ISBN: 0-201-65767-8.
User and Task Analysis for Interface Design	Hackos, J.T., and Redish, J.C., Wiley: New York, NY, 1998.
User-centered requirements: The Scenarios-Based Engineering Process	McGraw, K.L., and Harbison, K., Lawrence Erlbaum: Mahwah: New Jersey, 1997.
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Cooperative Work

Title	Author(s)
Design for Community: The Art of Connecting Real People in Virtual Places	Powazek, D.M., New Riders: Indianapolis, IN, 2002.
Online Communities: Designing Usability, Supporting Sociability	Preece, J., Wiley: Chichester, UK, 2000. ISBN: 0471805998.
Smart Mobs: The Next Social Revolution	Rheingold, H., Perseus Publishing: Cambridge, MA, 2002.
Social Navigation of Information Space	Munro, A.J., Höök, K., and Benyon, D. (Eds.), Springer: London, UK, 1999.
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Design

Title	Author(s)
100 Things Every Designer Needs to Know About People	Weinschenk, S. New Riders Press, 2011
A Project Guide to UX Design: For user experience designers in the field or in the making	Unger, R. and Chandler C., New Riders Press, 2009.
About Face 2.0: The Essentials of Interaction Design	Cooper, A., IDG Books Worldwide: Foster City, CA, 2003.
Communicating Design: Developing Web Site Documentation for Design and Planning (2nd Edition)	Brown, D.M., New Riders, 2010
Designing for Interaction: Creating Smart Applications and Clever Devices	Saffer, D., Peachpit Press, 2006.
Designing from Both Sides of the Screen: How Designers and Engineers can Collaborate to Build Cooperative Technology	Isaacs, E. and Walendowski, A., Indianapolis, IN: New Riders, 2002.
Defensive Design for the Web: How to improve error messages, help, forms, and other crisis points	Matthew Linderman and Jason Fried. New Riders Press 2004
Designing Interactions	Moggridge, B., The MIT Press, 2007.
Designing Web Usability	Nielsen, J., Peachpit Press, 1999.
Designing with the Mind in Mind: Simple Guide to Understanding User Interface Design Rules	Johnson, J., Morgan Kaufmann 2010
Essential Guide to User Interface Design: An Introduction to GUI Design Principles and Techniques. (Second Edition)	Galitz, W.O., Wiley: New York, NY, 2002.
GUI Bloopers: Don'ts and Do's for Software Developers and Web Designers	Johnson, J., Morgan Kaufmann, 2000.
Human-Centered Software Engineering - Integrating Usability in the Software Development Lifecycle	Seffah, A., Gulliksen, J., and Desmarais, M., Springer, 2005.
Inspired: How to Create Products that Customers Love	Marty, C. SVPG Press 2008
Multimedia and Hypertext	Nielsen, J., Academic Press, 1990.
Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems	Krug, S., New Riders Press, 2009.
Site-Seeing: A Visual Approach to Web Usability	Wroblewski, L., Hungry Minds: New York, NY, 2002.
Software for Use: A Practical Guide to the Models and Methods of Usage-Centered Design	Constantine, L.L. and Lockwood, L.A.D., ACM Press: New York, NY, 1999.
Sketching User Experiences: Getting the Design Right and the Right Design	Bixton, B., Morgan Kaufmann, 2007.
Son of Web Pages that Suck: Learn Good Design by Looking at Bad Design	Flanders, V. and Peters, D., Sybex: San Francisco, CA, 2002.
Sources of power: How people make decisions	Klein, G., The MIT Press, 1999
The Laws of Simplicity (Simplicity: Design, Technology, Business, Life)	Maeda, J., The MIT Press, 2006.
Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Design	Mayhew, D., Morgan Kaufmann: San Francisco, CA, 1999. ISBN: 1558605614.
User-Centered Web Design	Cato, J., Pearson Education: Harlow, UK, 2001.
Web Bloopers: 60 Common Web Design Mistakes, and How to Avoid Them	Johnson, J., Morgan Kaufmann: San Francisco, CA, 2003.
Web Form Design: Filling in the Blanks	Wroblewski, L., Rosenfeld Media, 2008
Web Navigation: Designing the User Experience	Fleming, J., and Koman, R., O'Reilly & Associates: Sebastopol, CA, 1998.
Web Pages that Suck: Learn Good Design by Looking at Bad Design	Flanders, V. and Willis, M., Sybex: San Francisco, CA, 1998.
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e-Commerce

Title	Author(s)
E-Commerce Usability: Tools and Techniques to Perfect the Online Experience	Travis, D., CRC, 2002.
Customer-Centered Design: A New Approach to Web Usability	Chandler, K. and Hyatt, K., Prentice-Hall, 2002.
Designwhys: Designing Web Sites that Sell	Bowman, S. and Willis, C., Peachpit Press: Berkeley, CA, 2002.
Submit Now: Designing Persuasive Web Sites	Chak, A., New Riders: Indianapolis, IN, 2002.
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General Usability and User Experience

Title	Author(s)
Don't Make Me Think: A Common Sense Approach to Web Usability	Krug, S., QUE: Indianapolis, IN, 2000. ISBN: 0789723107.
Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies, and Emerging Applications	Jacko, J.A. and Sears, A. (Eds.), Lawrence Erlbaum: Mahwah, NY, 2007.
Human-Computer Interface Design: Success Stories,Emerging Methods, and Real-World Context	Rudisill, M., Lewis, C., and Polson, P., Morgan Kaufmann, 1995.
Introduction to Usability	Jordan, P., Taylor & Francis: London, UK, 1998. ISBN: 0748407626.
Measuring the User Experience: Collecting, Analyzing and Presenting Usability Metrics	Tullis, T. and Albert, B., Morgan Kaufmann, 2008
Tog on Interface	Tognazzini, B., Addison-Wesley, 1992.
Usability Engineering	Nielsen, J., Morgan Kaufmann: San Francisco, CA, 1994.
Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Design	Mayhew, D., Morgan Kaufmann: San Francisco, CA, 1999. ISBN: 1558605614.
We Are Smarter Than Me: How to Unleash the Power of Crowds in Your Business	Libert, B., Spector, J., and Tapscott, D., Wharton School Publishing, 2007
Web Site Usability Handbook	Pearrow, M., Charles River Media: Rockland, MA, 2006.
Wikinomics: How Mass Collaboration Changes Everything	Tapscott, D. and Williams, A.D., Portfolio Hardcover, 2008
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Handheld & Mobile

Title	Author(s)
Handheld Usability	Weiss, S., Wiley, 2002.
Mobile Interaction Design	Jones, M.and Marsden, G., Wiley, 2006.
Mobile Usability: How Nokia Changed the Face of the Mobile Phone	Lindholm, C. and Keinonen, T., McGraw-Hill, 2003.
Understanding Mobile Human-Computer Interaction	Love, S., Butterworth-Heinemann, 2005.
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Heuristic Evaluation

Title	Author(s)
Usability Inspection Methods	Nielsen, J. and Mack, R.L. (Eds.), Wiley: New York, NY, 1994. ISBN: 0471018775.
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Human Factors & Psychology

Title	Author(s)
Cognition in a Digital World	Van Oostendorp, H. (Ed.), Lawrence Erlbaum: Mahwah, NJ, 2003.
Context and Consciousness: Activity Theory and Human-Computer Interaction	Nardi, B. (Ed.), The MIT Press: Cambridge, MA, 1995.
Design of Everyday Things	Norman, D., Basic Books, 2002.
Foundations of Cognitive Psychology: Core Readings	Levitin, D.J. (Ed.), The MIT Press: Cambridge, MA, 2002.
Handbook of Human Factors and Ergonomics	Salvendy, G., Wiley, 2006.
HCI Models, Theories, and Frameworks	Carroll, J.M. (Ed.)., Morgan Kaufmann: San Francisco, CA, 2003.
Human Factors: Understanding People-System Relationships	Kantowitz, B. and Sorkin, R., Wiley, 1983.
Human Performance and Ergonomics	Hancock, P.A. (Ed.), Academic Press: San Diego, CA, 1999. ISBN: 0-12-322735-6.
Introduction to Human Factors Engineering (Second Edition)	Wickens, C.D., Gordon, S.E., and Liu, Y., Addison-Wesley (Longman Imprint): New York, NY, 2003.
Psychology of Human-Computer Interaction	Card, S.K., Moran, T.P., and Newell, A., Lawrence Earlbaum: Hillsdale, NJ, 1983.
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Industry Specific

Title	Author(s)
Usability in Practice: How Companies Develop User-Friendly Products	Wiklund, M., Morgan Kaufmann, 1994.
Usability: The Site that Speaks for Itself	Braun, K. Gadne, M. Haughey, M. Roselli, A., Synstelien, D., Walter, T., and Wertheimer, D., Glasshaus: Birmingham, UK, 2002.
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Information Architecture

Title	Author(s)
Information Architecture for Information Professionals	Batley, S., Chandos, 2007.
Information Architecture for the World Wide Web (Third Edition)	Rosenfeld, Louis and Peter Morville, O'Reilly, 2006.
Information Architecture: An Emerging 21st-Century Profession	Morrogh, E., Prentice-Hall, 2002.
Information Architecture: Blueprints for the Web	Wodtke, C., New Riders: Indianapolis, IN, 2003.
Web Usability and Navigation: A Beginner's Guide	Holmes, M., McGraw-Hill, 2002.
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Internationalization

Title	Author(s)
Beyond Borders: Web Globalization Strategies	Yunker, J., New Riders, 2002.
International User Interfaces	Del Galdo, E.M. and Nielsen, J. (Eds.), Wiley: New York, NY, 2001.
Usability and Internationalization of Information Technology	Aykin, N., Lawrence Erlbaum, 2004.
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IVR, Voice, Speech

Title	Author(s)
Designing Effective Speech Interfaces	Weinschenk, S. and Barker, D.T., Wiley: New York, NY, 2000.
Unfinished Revolution: Human-Centered Computers and What They Can Do for Us	Dertouzos, M., Harper Collins: New York, NY, 2002. ISBN 006662067-8.
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Management of Usability

Title	Author(s)
Cost-Justifying Usability: An Update for the Internet Age (Second Edition)	Mayhew, D. and Bias, R., Morgan Kaufman, 2005.
Institutionalization of Usability: A Step-by-Step Guide	Schaffer, E., Addison-Wesley, 2004.
The Inmates Are Running the Asylum: Why High-Tech Products Drive Us Crazy and How to Restore the Sanity	Cooper, A., Sams: Indianapolis, IN, 2004.
Selling Usability: User Experience Infiltration Tactics	Rhodes, J.S., CreateSpace, 2009.
Serious Play: How the World's Best Companies Simulate to Innovate	Schrage, M., Harvard Business School Press: Boston, MA, 2000.
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Persuasion, Emotion, and Trust (PET)

Title	Author(s)
Affective Computing	Picard, R.W., The MIT Press: Cambridge, MA, 2000.
How We Decide	Lehrer, J., 2009
Neuromarketing: Understanding the Buy Buttons in Your Customer's Brain	Renvoise, P. and Morin, C., Thomas Nelson, 2007.
Neuro Web Design: What makes them click?	Weinschenk, S., New Riders Press, 2008
Persuasive Technology: Using Computers to Change What We Think and Do	Fogg, B.J., Morgan Kaufmann: San Francisco, CA, 2003.
Strangers to Ourselves: The Adaptive Unconscious	Wilson, T., Belknap Press of Harvard University Press, 2004
Stumbling on Happiness	Gilbert, D., Vintage , 2007
The Psychology of Influence	Cialdini, R., Harper Paperbacks, 2006
Yes! 50 Scientifically Proven Ways to be Effective	Goldstein, N.J., Martin, S.J., and Cialdini, R.B., 2008
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Research Methods

Title	Author(s)
Customer Surveying: A Guidebook for Service Managers	Van Bennekom, F.C., Customer Service Press, 2002
Eyetracking Web Usability	Nielsen, J. and Pernice, K., New Riders Press 2009.
Introduction to Experimental Design in Psychology: A Case Approach	Solso, R. and Homer J., Addison Wesley Longman, 1997.
Mail and Internet Surveys: The Tailored Design Method 2007 Update with New Internet, Visual, and Mixed-Mode Guide	Dillman, D.A., Wiley: New York, NY, 2007.
Thinking About Answers: The Application of Cognitive Processes to Survey Methodology	Sudman, S., Bradburn, N.M., and Schwarz, N., Jossey-Bass: San Francisco, CA, 1996.
Remote Research: Real Users, Real Time, Real Research by Bolt	Tulathimutte, N. & T., Rosenfeld Media 2010
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Standards & Patterns

Title	Author(s)
Design of Sites: Patterns for Creating Winning Web Sites	Van Duyne, D.K., Landay, J.A., and Hong, J.I., Addison-Wesley: Boston, NY, 2006.
Designing Interfaces: Patterns for Effective Interaction Design	Tidwell, J., O'Reilly, 2006.
Pattern Language for Web Usability	Graham, I., Addison-Wesley: London, UK,
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Statistics

Title	Author(s)
Designing and Conducting Survey Research: A Comprehensive Guide	Rea, L., and Parker, R., Jossey-Bass, 2005.
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Usability Testing

Title	Author(s)
Beyond the usability lab: Conducting large-scale online user experience studies	Albert, B, et al., Morgan Kaufmann 2010.
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests	Rubin, J., Wiley: New York, NY, 2001. ISBN: 0471594032.
Moderating Usability Tests: Principles and Practices for Interacting	Dumas, J. and Loring, B., Morgan Kaufmann 2008.
Paper Prototyping: The Fast and Easy Way to Define and Refine User Interfaces	Snyder. C., Morgan Kaufmann: San Francisco, CA, 2003.
Practical Guide to Usability Testing (Revised Edition)	Dumas, J. and Redish, J., Intellect: Exeter, UK, 1999. ISBN: 1841500208.
Usability Testing and Research	Barnum, C.M., Pearson Education: New York, NY, 2002.
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Visual & Graphical Design

Title	Author(s)
Information Visualization, Third Edition: Perception for Design	Ware, C., Morgan Kaufmann, 2012
Designing Visual Interfaces: Communication Oriented Techniques	Mullet, K. and Sano, D., SunSoft Press: Mountain View, CA, 1995.
Icon Book: Visual Symbols for Computer Systems and Documentation	Horton, W., Wiley: New York, NY, 1994.
Information Visualization	Spence, R., Addison-Wesley: Harlow, UK, 2007.
Information Visualization: Perception for Design	Ware, C., Morgan Kaufmann: San Francisco, CA, 2004.
Site-Seeing: A Visual Approach to Web Usability	Wroblewski, L., Hungry Minds: New York, NY, 2002.
Visual Display of Quantitative Information	Tufte, E.R., Graphics Press: Chesire, CT, 1983.
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Writing for the Web

Title	Author(s)
Dynamics in Document Design: Creating Text for Readers	Schriver, K.A., Wiley: New York, NY, 1997.
Hot Text: Web writing that works	Price, J. and Price, L., New Riders: Indianapolis, IN, 2002.
Letting Go of the Words	Redish, J., Morgan Kaufmann, 2007.
Web Copy That Sells: The Revolutionary Formula for Creating Killer Copy That Grabs Their Attention and Compels Them to Buy	Veloso, M., AMACOM, 2009.
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