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Institutionalization
of Usability: A Step-by-Step Guide
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by Eric
Schaffer
The usability
field needs to change.
Usability must
be institutionalized as a sustained, routine, and necessary part
of the business process.
Executives,
managers, and practitioners need a mature usability engineering
capability with infrastructure, standards, training, and proper
staffing.
This book by
Eric Schaffer answers the question: "How do I make usability
routine in my business?" ... and provides the case for corporate
commitment.
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Order
Now for $29.99, a 25% discount
ISBN:
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0-321-17934-X |
| Publisher:
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Addison
Wesley Professional |
| Copyright:
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2004 |
| Format:
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Paper,
280 pp |
| US
List Price: |
$39.99
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Eric Schaffer,
Ph.D., CUA, CPE
CEO, Human Factors International |
Sample Chapter
Software
Usability Tools, Templates, and Testing Facilities
Editorial Reviews
"Some argue
the big advances in our impact on design and usability will come from
better methods. Some argue they will come from earlier involvement in
the development process. The biggest impact, however, will come as more
and more companies realize the benefits of user-centered design and
embrace it. Eric offers a practical roadmap to get there."
ARNIE LUND, Director of Design and Usability, Microsoft Corporation
"The book
is a great how-to manual for people who want to bring the benefits of
improved usability to their companies. It's thorough yet still accessible
for the smart business person. I've been working with user-centered
design for almost 20 years and I found myself circling tips and tricks."
HARLEY MANNING, Research Director, Forrester Research

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