Plan for Process Improvement

Eric praises Monty the Programmer, Frank the Analyst, Art the Visual Artist and Beeky the Researcher. Monty, Frank, Art and Beeky are ecstatic and jump with joy.

However, Eric says, even though they are good they are not quite perfect. He hands the process improvement report to the slightly dejected team.

Gist: The Schaffer Method is not enough. Other factors like executive championship, organizational structure, communication, adequate staffing etc are also important.

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