Spencer is experienced in all aspects of user-centered analysis and design. He directs projects in a variety of domains from federal and state governments to Fortune 500 companies. He specializes in converging multiple usability methods (including eye tracking) to illuminate a bigger picture informing design and has experience consulting on a strategic and organizational level to help organizations develop mature usability programs.

Spencer’s clients include California State Government, Aflac, Federal Aviation Administration, Columbia University Medical Center, HP, Centers for Disease Control, Thomson Scientific, ARINC, Santander, Federal Reserve Bank, and Voice of America / International Broadcasting Board.

Close Window