UX Resources

Free HFI Webcast

Phil Goddard
VP Western Region
Human Factors International

Susan Weinschenk
Chief of UX Strategy – Americas
Human Factors International

"User Experience Metrics: Connecting the language of UI design with the language of business"

This webcast has been postponed. We will post a new date here when we have rescheduled.

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User Experience Metrics: Connecting the language of UI design with the language of business by Phil Goddard. To receive this white paper, please enter your email address:
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If you can’t measure it, you can’t manage it.

If you can’t measure it, you can’t manage it. Phil Goddard and Susan Weinschenk discuss the evolution of HFI’s user experience metrics and demonstrate the power of UX scorecards by reviewing and scoring a popular website.

See how UX Metrics Scorecards offer a systematic methodology to:

Provide powerful metrics on user experience
Establish a common baseline measurement for all interface design evaluations
Understand where to apply UX resources to support business goals
Evaluate user experience progress over time, across different sites, and across different personas and scenarios

The broadcast includes audio/video and slides, concluding with a live Q&A session where you can submit questions.