http://www.humanfactors.com The world's largest usability consulting and training company - RSS feed en-us Copyright 2013 Human Factors International, Inc. Los Angeles, CA wants its city website to reflect the creativity of the area while delivering critical city services in an easy to use and visually compelling portal. http://www.humanfactors.com/about/lacity.asp Tue, 14 Jun 2013 11:15 EST A UX Strategy should mirror the strategic customer experience intentions defined in your organization's business strategy. http://www.humanfactors.com/uxstrategyvideo.asp http://www.humanfactors.com/uxstrategyvideo.asp Wed, 12 Jun 2013 12:40 EST HFI uses ecosystem research and opportunity identification to design washing machines based on user profiles http://www.humanfactors.com/about/bsh.asp Tue, 11 Jun 2013 11:00 EST HFI's monthly e-newsletter on usability research. This month's article shows that understanding your customers and the associated complexities of social media are needed to develop a UX strategy that achieves business success. http://www.humanfactors.com/downloads/mayjun13.asp http://www.humanfactors.com/downloads/mayjun13.asp Tue, 4 Jun 2013 15:45:00 EST Mina Radivojevic is Provincial Health Services Authority is June's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/Mina_Radivojevic.asp http://www.humanfactors.com/certification/Mina_Radivojevic.asp Sat, 1 June 2013 12:00 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#litreview http://www.humanfactors.com/downloads/askericanswers.asp#litreview Fri, 24 May 2013 13:10:00 EST Owen Schaffer discusses flow and gamification and gives practical advice about techniques and tools that will keep your users engaged and coming back. http://www.humanfactors.com/FunExperiences.asp http://www.humanfactors.com/FunExperiences.asp Thu, 23 May 2013 15:25:00 EST Jennifer Gracey of Sogeti is May's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/Jennifer_Gracey.asp http://www.humanfactors.com/certification/Jennifer_Gracey.asp Wed, 1 May 2013 11:30 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#doctorateusability http://www.humanfactors.com/downloads/askericanswers.asp#doctorateusability Tue, 30 Apr 2013 16:30:00 EST HFI's monthly e-newsletter on usability research. This month's article explains how to avoid stereotyping cultures or make tacit assumptions about politically correct design. http://www.humanfactors.com/downloads/apr13.asp http://www.humanfactors.com/downloads/apr13.asp Wed, 24 Apr 2013 22:15:00 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#tenpercent http://www.humanfactors.com/downloads/askericanswers.asp#tenpercent Fri, 12 Apr 2013 14:30:00 EST Jeff Wilbur of Chevron is April's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/Jeff_Wilbur.asp http://www.humanfactors.com/certification/Jeff_Wilbur.asp Mon, 1 Apr 2013 16:08 EST HFI's monthly e-newsletter on usability research. This month's article explains that the key lesson for any UX practitioner is to understand where UX fits within the larger organization. http://www.humanfactors.com/downloads/mar13.asp http://www.humanfactors.com/downloads/mar13.asp Thu, 21 Mar 2013 13:15:00 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#okaccept http://www.humanfactors.com/downloads/askericanswers.asp#okaccept Mon, 4 Mar 2013 19:00:00 EST Sergey Sinyakov of CSID is March's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/Sergey_Sinyakov.asp http://www.humanfactors.com/certification/Sergey_Sinyakov.asp Fri, 1 Mar 2013 12:30 EST April McGee talks about the value of establishing a mature user experience practice. She uses stats and examples from the financial services sector, but the methods and process can be universally applied. http://www.humanfactors.com/UXMaturity.asp http://www.humanfactors.com/UXMaturity.asp Thu, 28 Feb 2013 14:25:00 EST HFI's monthly e-newsletter on usability research. This month's article explores how a corporation creates and delivers user experience around its products and services across the world http://www.humanfactors.com/downloads/feb13.asp http://www.humanfactors.com/downloads/feb13.asp Tue, 26 Feb 2013 16:25:00 EST Amy Bogatch of AXA Equitable is February's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/amy_bogatch.asp http://www.humanfactors.com/certification/amy_bogatch.asp Fri, 1 Feb 2013 12:30 EST HFI's monthly e-newsletter on usability research. This month's article shows that it’s easy to build the machinery of user experience, but bringing along the people takes time and effort. http://www.humanfactors.com/downloads/jan13.asp http://www.humanfactors.com/downloads/jan13.asp Thu, 31 Jan 2013 16:25:00 EST Eric Schaffer, Founder and CEO of Human Factors International, talks about how UX practitioners can work faster, cheaper, and better by moving away from organizing just for individual projects and moving toward object-oriented user experience design. http://www.humanfactors.com/objectorientedux.asp http://www.humanfactors.com/objectorientedux.asp Fri, 24 Jan 2013 15:30:00 EST Amber Krishan describes how a cleverly crafted persuasion strategy can leverage the huge opportunities in mobile technology. It starts with understanding the customer. http://www.humanfactors.com/mobilepersuasion.asp http://www.humanfactors.com/mobilepersuasion.asp Fri, 4 Jan 2013 14:30:00 EST Todd Lazurca of Sask Power is January's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/todd_lazurca.asp http://www.humanfactors.com/certification/todd_lazurca.asp Tue, 1 Jan 2013 11:20 EST HFI's monthly e-newsletter on usability research. This month's article shows that older adults, an overlooked persona, are going beyond using the Internet mainly for social reasons. http://www.humanfactors.com/downloads/dec12.asp http://www.humanfactors.com/downloads/dec12.asp Fri, 21 Dec 2012 15:30 EST Asea Ginsburg of Arigam Strategies is December's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/asea_ginsburg.asp http://www.humanfactors.com/certification/asea_ginsburg.asp Sat, 1 Dec 2012 21:20 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#futureprojects http://www.humanfactors.com/downloads/askericanswers.asp#futureprojects Fri, 30 Nov 2012 15:30:00 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#noawareness http://www.humanfactors.com/downloads/askericanswers.asp#noawareness Sat, 24 Nov 2012 21:30:00 EST HFI's monthly e-newsletter on usability research. This month's article is about using an object-oriented approach to the practice of UX across an organization. http://www.humanfactors.com/downloads/usability-newsletter.asp http://www.humanfactors.com/downloads/nov12.asp Wed, 21 Nov 2012 16:25:00 EST Amanda Messer of Hyland Software is November's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/amanda_messer.asp http://www.humanfactors.com/certification/amanda_messer.asp Mon, 1 Nov 2012 14:30 EST HFI's monthly e-newsletter on usability research. This month's study explains how technology/mobile phones are perceived as social actors. http://www.humanfactors.com/downloads/oct12.asp http://www.humanfactors.com/downloads/oct12.asp Fri, 26 Oct 2012 15:25:00 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#agilemeth http://www.humanfactors.com/downloads/askericanswers.asp#agilemeth Tue, 23 Oct 2012 19:51:00 EST Dr. Eric Schaffer discusses how UX Strategy translates executive intent into a clear strategic direction by defining a motivation strategy unique to specific users and creating a seamless cross channel solution. http://www.humanfactors.com/UXStrategy.asp http://www.humanfactors.com/UXStrategy.asp Mon, 22 Oct 2012 13:30:00 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#acrossteams http://www.humanfactors.com/downloads/askericanswers.asp#acrossteams Mon, 8 Oct 2012 10:51:00 EST Sharon Forbes of Ultimate Software is October's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/sharon_forbes.asp http://www.humanfactors.com/certification/sharon_forbes.asp Mon, 1 Oct 2012 15:30 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#screensize http://www.humanfactors.com/downloads/askericanswers.asp#screensize Fri, 28 Sep 2012 16:35:00 EST HFI's monthly e-newsletter on usability research. This month's study looks at the hazards of texting while driving and also compares it with other distractions while driving. http://www.humanfactors.com/downloads/sep12.asp http://www.humanfactors.com/downloads/sep12.asp Thu, 21 Sep 2012 19:45:00 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#mhci http://www.humanfactors.com/downloads/askericanswers.asp#mhci Mon, 17 Sep 2012 14:35:00 EST Saurabh Gupta and Amber Krishan discuss a better approach to mobile strategy. http://www.humanfactors.com/MobileStrategy.asp http://www.humanfactors.com/MobileStrategy.asp Thu, 6 Sep 2012 17:30:00 EST Rima Ramia Campbell of Citibank is September's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/rimaramia_campbell.asp http://www.humanfactors.com/certification/rimaramia_campbell.asp Sat, 1 Sep 2012 1:00 EST HFI's monthly e-newsletter on usability research. This month, a study shows that without a user model in place, NFC enabled applications may end up a mix of poorly thought out interfaces. http://www.humanfactors.com/downloads/aug12.asp http://www.humanfactors.com/downloads/aug12.asp Thu, 21 Aug 2012 19:45:00 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#negattitude http://www.humanfactors.com/downloads/askericanswers.asp#negattitude Thu, 9 Aug 2012 14:35:00 EST Josue Calderon of Robbins Brothers is August's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/josue_calderon.asp http://www.humanfactors.com/certification/josue_calderon.asp Wed, 1 Aug 2012 1:00 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#suboptions http://www.humanfactors.com/downloads/askericanswers.asp#suboptions Sat, 28 Jul 2012 15:33:00 EST HFI's monthly e-newsletter on usability research. This month, a study investigates how to ensure our mobile designs provide an outstanding user experience. http://www.humanfactors.com/downloads/jul12.asp http://www.humanfactors.com/downloads/jul12.asp Thu, 26 Jul 2012 16:45:00 EST Bill Yudichak of We Do Commerce is July's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/bill_yudichak.asp http://www.humanfactors.com/certification/bill_yudichak.asp Mon, 2 Jul 2012 15:39 EST Dr. Eric Schaffer discusses the mistakes made by CEOs and how to do it right. http://www.humanfactors.com/CEO.asp http://www.humanfactors.com/CEO.asp Thu, 28 Jun 2012 13:30:00 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#usabilityterm http://www.humanfactors.com/downloads/askericanswers.asp#usabilityterm Sun, 24 Jun 2012 13:21:00 EST HFI's monthly e-newsletter on usability research. This month, a study shows that highly creative ads are more predictable than uncreative ones. http://www.humanfactors.com/downloads/may12.asp http://www.humanfactors.com/downloads/may12.asp Tue, 19 Jun 2012 13:48:00 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#okcancel http://www.humanfactors.com/downloads/askericanswers.asp#okcancel Tue, 12 Jun 2012 14:00:00 EDT Ahmed Saad is June's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/ahmed_saad.asp http://www.humanfactors.com/certification/ahmed_saad.asp Tue, 5 Jun 2012 22:30 EST Establishing Rapport and Matching Communication Styles with Test Participants, June 5, 2012 in Henderson, NV. http://www.usabilityprofessionals.org/upa_conference/app/schedule/show_detail/11914/for:2012 http://www.usabilityprofessionals.org/upa_conference/app/schedule/show_detail/11914/for:2012 Thu, 31 May 2012 13:00:00 EDT CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#speedtest http://www.humanfactors.com/downloads/askericanswers.asp#speedtest Tue, 29 May 2012 15:00:00 EDT May 7, 2012, 4:30 pm, Austin Convention Center, Ballroom F, in Austin, TX. http://chi2012.acm.org/program/desktop/Session41.html#pl121 http://chi2012.acm.org/program/desktop/Session41.html#pl121 Thu, 3 May 2012 13:00:00 EDT May 7, 2012, 2:30 pm, Austin Convention Center, Ballroom F, in Austin, TX. http://chi2012.acm.org/program/desktop/Session43.html#pl103 http://chi2012.acm.org/program/desktop/Session43.html#pl103 Thu, 3 May 2012 13:00:00 EDT Steve Gillette of Chevron is May's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/steve_gillette.asp http://www.humanfactors.com/certification/steve_gillette.asp Thu, 1 May 2012 15:13 EST HFI's monthly e-newsletter on usability research. This month's newsletter shows how all personas are not equal and discusses designing for rounded users and extreme characters. http://www.humanfactors.com/downloads/apr12.asp http://www.humanfactors.com/downloads/apr12.asp Wed, 25 Apr 2012 16:41:00 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#filters http://www.humanfactors.com/downloads/askericanswers.asp#filters Mon, 23 Apr 2012 16:56:00 EDT CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#informationarchitecture http://www.humanfactors.com/downloads/askericanswers.asp#informationarchitecture Fri, 20 Apr 2012 16:35:00 EDT Dr. Eric Schaffer explains the process of persuasive design. http://www.humanfactors.com/persuasion.asp http://www.humanfactors.com/persuasion.asp Wed, 18 Apr 2012 13:30 EST Lakshmi Sivasubramanian of the World Bank is April's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/lakshmi_sivasubramanian.asp http://www.humanfactors.com/certification/lakshmi_sivasubramanian.asp Sat, 31 Mar 2012 13:30 EST HFI's monthly e-newsletter on recent usability research. This month's newsletter explores explores how first impressions are critical for forming opinions and determining subsequent actions. http://www.humanfactors.com/downloads/mar12.asp http://www.humanfactors.com/downloads/mar12.asp Mon, 27 Mar 2012 15:30:00 EST Apala Lahiri Chavan discusses the impact of the futurist perspective on UX Design. http://www.humanfactors.com/Futurist.asp http://www.humanfactors.com/Futurist.asp Mon, 19 Mar 2012 16:30:00 EST Essentials of Usability is a self-paced overview of the fundamentals of User-Centered Design http://www.humanfactors.com/essentials.asp http://www.humanfactors.com/essentials.asp Fri, 2 Mar 2012 16:00:00 EST Sven Bushgens of Tam Tam is March's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/sven_bushgens.asp http://www.humanfactors.com/certification/sven_bushgens.asp Thu, 1 Mar 2012 15:00:00 EST HFI's monthly e-newsletter on recent usability research. This month's newsletter explores how parallel prototyping can improve the quality of designs http://www.humanfactors.com/downloads/janfeb12.asp http://www.humanfactors.com/downloads/janfeb12.asp Tue, 28 Feb 2012 15:51:00 EST Dr. Eric Schaffer discusses why the Kindle Fire has been popular, despite its design shortcomings. http://www.humanfactors.com/KindleFire.asp http://www.humanfactors.com/KindleFire.asp Mon, 20 Feb 2012 14:30:00 EST Mark Spicer of Intel is February's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/mark_spicer.asp http://www.humanfactors.com/certification/mark_spicer.asp Sun, 01 Feb 2012 10:52:00 EST Dr. Eric Schaffer discusses ideas for a competitive digital strategy in the credit/debit card industry. http://www.tsys.com/ngenuity-journal/winter2012_three-strategies-for-industrial-strength-customer-centricity.cfm http://www.tsys.com/ngenuity-journal/winter2012_three-strategies-for-industrial-strength-customer-centricity.cfm Thu, 12 Jan 2012 11:09:00 EST Dates: 27 Feb - 1 Mar, 2012. Hall 2, Stand 2B111. Learn about HFI's latest mobile design course http://www.mobileworldcongress.com/ http://www.mobileworldcongress.com/ Mon, 30 Jan 2012 12:06:00 EST April McGee discusses challenges facing UX designers working in the financial sector. http://www.humanfactors.com/financialUX.asp http://www.humanfactors.com/financialUX.asp Tue, 10 Jan 2012 11:30:00 EST Vipin Maheshwary of Lowe's is January's Certified Usability Analyst of the month. http://www.humanfactors.com/certification/vipin_maheshwary.asp http://www.humanfactors.com/certification/vipin_maheshwary.asp Sun, 01 Jan 2012 11:09:00 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#internationalicons http://www.humanfactors.com/downloads/askericarchivedesign2011.asp#internationalicons Thu, 27 Oct 2011 10:54:00 EDT HFI's monthly e-newsletter on recent usability research. This month's newsletter shares the "active ingredient" in great graphic layouts. http://www.humanfactors.com/downloads/sep11.asp http://www.humanfactors.com/downloads/sep11.asp Tue, 09 Sep 2011 17:04:00 EDT CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#rates http://www.humanfactors.com/downloads/askericarchivebusiness2011.asp#rates Thu, 11 Aug 2011 17:25:00 EDT CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#megamenus http://www.humanfactors.com/downloads/askericarchivenavigation2011.asp#megamenus Mon, 11 Jul 2011 10:54:00 EDT CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#Agile http://www.humanfactors.com/downloads/askericarchivebusiness2011.asp#Agile Mon, 02 May 2011 10:54:00 EDT CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#UXtitles http://www.humanfactors.com/downloads/askericarchiveprofession2011.asp#UXtitles Mon, 14 Mar 2011 10:04:00 EST CEO Eric Schaffer answers questions about software usability. http://www.humanfactors.com/downloads/askericanswers.asp#impact http://www.humanfactors.com/downloads/askericarchivebusiness2011.asp#impact Thu, 27 Jan 2011 10:04:00 EST Apala Chavan discusses HFI's Contextual Innovation process. http://www.humanfactors.com/innovative_solutions.asp http://www.humanfactors.com/innovative_solutions.asp Wed, 26 Jan 2011 11:30:00 EST CEO Eric Schaffer discusses how to overcome roadblocks to the institutionalization of UX. http://www.humanfactors.com/UXimpediments.asp http://www.humanfactors.com/UXimpediments.asp Thu, 30 Dec 2010 11:30:00 EST New Certified User Experience Analyst™ (CXA) program expands and validates advanced concepts in user experience design. http://www.humanfactors.com/news/newsreleases.asp?release=CXAprogram#content http://www.humanfactors.com/news/newsreleases.asp?release=CXAprogram#content Thu, 16 Dec 2010 12:20:00 EST Dr. Jeff Horvath is quoted in this article by Shari Thurow on usability issues to consider when designing for search engine optimization. http://www.humanfactors.com/news/coverage.asp http://www.humanfactors.com/news/coverage.asp Tue, 26 Oct 2010 15:40:00 EDT April McGee outlines the tangible benefits of investing in user experience. http://www.humanfactors.com/news/coverage.asp http://www.humanfactors.com/news/coverage.asp Tue, 12 Oct 2010 10:40:00 EDT Dr. Eric Schaffer talks about persuasion design and how to take advantage of the "seducible moment". http://www.humanfactors.com/downloads/documents/EngineeringSeduction.pdf http://www.humanfactors.com/downloads/documents/EngineeringSeduction.pdf Wed, 06 Oct 2010 13:30:00 EDT HFI offers certification in usability for organizations and offerings. http://www.humanfactors.com/downloads/webcasts.asp http://www.humanfactors.com/downloads/pastwebcasts.asp Wed, 14 Jul 2010 13:10:00 EDT HFI talks with Tom Suther of Mayo Clinic on the usability of medical records. http://www.humanfactors.com/downloads/pastwebcasts.asp http://www.humanfactors.com/downloads/pastwebcasts.asp Thu, 08 Apr 2010 10:20:00 EDT HFI collaborates on website design using new PET design methodology for persuasion, emotion, and trust. http://www.humanfactors.com/clients/AAA.asp Thu, 19 Nov 2009 17:40 EST Understanding users helps Pearson Education turn an under-performing website into a key asset. http://www.humanfactors.com/clients/Pearson.asp Thu, 19 Nov 2009 17:40 EST How much do you know about persuasive design? http://www.humanfactors.com/downloads/PETquiz.asp http://www.humanfactors.com/downloads/PETquiz.asp Thu, 10 Jul 2008 12:13:00 EDT Invite an HFI Director to speak at your event. http://www.humanfactors.com/about/HFIspeakers.asp Thu, 22 Mar 2007 13:00:00 EDT