 |
|
|
|
Institutionalization of Usability: Overview
Dr. Eric Schaffer has spearheaded the institutionalization of usability in companies throughout the world to make user-centered design a routine part of the development process.
On November 1st, 2001, he outlined his vision in a Webcast, "The Institutionalization of Usability." You can connect to this archived Webcast at your own convenience. |
|
|
 |
Dr. Eric Schaffer,
Ph.D., CPE, CUA
Founder and CEO, HFI
Biography |
| "Most systems integrators aren't equipped to do
the kind of field research necessary to develop function and content
to support users. HFI's team has the kind of skills sorely lacking
in people who design Web sites today" —Harley Manning of
Forrester Research, quoted in Investors Business Daily, October 12,
2000. HFI is one of a very small number of user experience firms that
Forrester looks to for insight in the field of usability, and Dr.
Schaffer has been very influential on their thinking. |
|
|
|
|
Insights you will gain:
- Practical Usability—Companies who fully integrate usability
engineering into their business culture will gain a competitive advantage
in the coming decade. Dr. Schaffer shows how you can systematically
implement a usability initiative based on scientific principles.
- The Third Wave of the Information Age—In the
1980s, hardware was the differentiator for success. In the 1990s it
was software. Dr. Schaffer points out that the only remaining differentiator
is USABILITY.
- Institutionalization of Usability—Dr. Schaffer
demonstrates that to fully benefit from usability the technology must
become a routine part of your corporate culture and methodology. This
is not as easy as it seems, but the benefits are enormous, both for
internal and external users.
- Holistic Strategy—Usability must be introduced
with a holistic process. Several key elements must come together to
make it successful. But in a couple of months the major initiatives
can be complete and the process can be well started.
- Measuring Success—Usability success must be
measured and evaluated. Dr. Schaffer discusses which measures will give
an accurate indication of progress.
- Getting Started—Dr. Schaffer outlines the key
steps to begin a usability program.
|
|
 |
|
