The HFI Framework™, based on The Schaffer-Weinschenk Method™ of user-centered design, is a complete user-centered design process. Over the last 25 years, the technical staff at HFI has assembled the best practices for optimizing user experience. HFI provides this process as a part of Usability Central—Best Practices™ and can also customize this process to your organizational needs.
In her paper "Usability Engineering – Quality Approach (ISO 13407)," Anjoo Navalkar discusses the forthcoming ISO 13407 standard which provides a framework for user–centered development.
In her paper she outlines process models for ensuring usability, including The HFI Framework™ of user-centered design.
Download paper (56K pdf file)