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Certified Usability Analyst (CUA)™ Track

4 CUA Courses in 10 days, plus exam

Boston, MA 8-19 Sep 2014 $ Saves 20%
Mumbai 15-25 Sep 2014  
Denver, CO 6-17 Oct 2014 $ Saves 20%
Delhi 6-17 Oct 2014  
London 20-31 Oct 2014 £  
Dallas, TX 3-14 Nov 2014 $ Saves 20%
Dubai 9-19 Nov 2014
US$
US$ (till 19 Oct 2014)
Washington, DC 10-21 Nov 2014 $ Saves 20%
Chennai 17-28 Nov 2014
(till 27 Oct 2014)
Chicago, IL 1-12 Dec 2014 $ Saves 20%
San Francisco, CA 1-12 Dec 2014 $ Saves 20%
Pune 8-19 Dec 2014
(till 17 Nov 2014)
San Diego 12-23 Jan 2015 $ Saves 20%
Kolkata 17-28 Jan 2015
(till 27 Dec 2014)
Bangalore 2-13 Feb 2015
(till 12 Jan 2015)
Atlanta, GA 9-20 Feb 2015 $ Saves 20%
Washington, DC 2-13 Mar 2015 $ Saves 20%
Mumbai 9-20 Mar 2015
(till 16 Feb 2015)
New York, NY 13-24 Apr 2015 $ Saves 20%
Denver, CO 20-1 May 2015 $ Saves 20%
Toronto, ON 4-15 May 2015 $ Saves 20%
Chicago, IL 8-19 Jun 2015 $ Saves 20%
Seattle, WA 13-24 Jul 2015 $ Saves 20%
Washington, DC 10-21 Aug 2015 $ Saves 20%
San Francisco, CA 14-25 Sep 2015 $ Saves 20%
Boston, MA 12-23 Oct 2015 $ Saves 20%
Dallas, TX 2-13 Nov 2015 $ Saves 20%
Chicago, IL 7-18 Dec 2015 $ Saves 20%

UX Foundations

Boston, MA 8-9 Sep 2014 $  
Johannesburg 18-19 Sep 2014 R  
Mumbai 24-25 Sep 2014  
Delhi 6-7 Oct 2014  
Denver, CO 6-7 Oct 2014 $  
London 20-21 Oct 2014 £  
Cape Town 20-21 Oct 2014
R
R (till 18 Oct 2014)
Dallas, TX 3-4 Nov 2014 $  
Dubai 9-10 Nov 2014
US$
US$ (till 19 Oct 2014)
Washington, DC 10-11 Nov 2014 $  
Amsterdam 17-18 Nov 2014  
Chennai 17-18 Nov 2014
(till 27 Oct 2014)
San Francisco, CA 1-2 Dec 2014 $  
Chicago, IL 1-2 Dec 2014 $  
Pune 8-9 Dec 2014
(till 17 Nov 2014)
San Diego 12-13 Jan 2015 $  
Kolkata 17-18 Jan 2015
(till 27 Dec 2014)
Bangalore 2-3 Feb 2015
(till 12 Jan 2015)
Atlanta, GA 9-10 Feb 2015 $  
London 23-24 Feb 2015 £  
Washington, DC 2-3 Mar 2015 $  
Mumbai 9-10 Mar 2015
(till 16 Feb 2015)
New York, NY 13-14 Apr 2015 $  
Denver, CO 20-22 Apr 2015 $  
Toronto, ON 4-5 May 2015 $  
Chicago, IL 8-9 Jun 2015 $  
London 22-23 Jun 2015 £  
Seattle, WA 13-14 Jul 2015 $  
Washington, DC 10-11 Aug 2015 $  
San Francisco, CA 14-15 Sep 2015 $  
Amsterdam 21-22 Sep 2015  
London 12-13 Oct 2015 £  
Boston, MA 12-13 Oct 2015 $  
Dallas, TX 2-3 Nov 2015 $  
Chicago, IL 7-8 Dec 2015 $  

User-Centered Analysis

Boston, MA 10-12 Sep 2014 $  
Mumbai 15-17 Sep 2014  
Delhi 8-10 Oct 2014  
Denver, CO 8-10 Oct 2014 $  
Cape Town 22-24 Oct 2014
R
R (till 20 Sep 2014)
London 22-24 Oct 2014 £  
Dallas, TX 5-7 Nov 2014 $  
Dubai 11-13 Nov 2014
US$
US$ (till 19 Oct 2014)
Washington, DC 12-14 Nov 2014 $  
Chennai 19-21 Nov 2014
(till 27 Oct 2014)
Amsterdam 19-21 Nov 2014  
Testing 1-7 Dec 2014  
Chicago, IL 3-5 Dec 2014 $  
San Francisco, CA 3-5 Dec 2014 $  
Pune 10-12 Dec 2014
(till 17 Nov 2014)
Testing 10-13 Dec 2014 $  
San Diego 14-16 Jan 2015 $  
Kolkata 19-21 Jan 2015
(till 27 Dec 2014)
Bangalore 4-6 Feb 2015
(till 12 Jan 2015)
Atlanta, GA 11-13 Feb 2015 $  
London 25-27 Feb 2015 £  
Washington, DC 4-6 Mar 2015 $  
Mumbai 11-13 Mar 2015
(till 16 Feb 2015)
New York, NY 15-17 Apr 2015 $  
Denver, CO 23-24 Apr 2015 $  
Toronto, ON 6-8 May 2015 $  
Chicago, IL 10-12 Jun 2015 $  
London 24-26 Jun 2015 £  
Seattle, WA 15-17 Jul 2015 $  
Washington, DC 12-14 Aug 2015 $  
San Francisco, CA 16-18 Sep 2015 $  
Amsterdam 23-25 Sep 2015  
London 14-16 Oct 2015 £  
Boston, MA 14-16 Oct 2015 $  
Dallas, TX 4-6 Nov 2015 $  
Chicago, IL 9-11 Dec 2015 $  

Web & App Design

Testing 1-7 Aug 2014 $  
Boston, MA 15-17 Sep 2014 $  
Johannesburg 15-17 Sep 2014 R  
Mumbai 18-20 Sep 2014  
Delhi 13-15 Oct 2014  
Denver, CO 13-15 Oct 2014 $  
London 27-29 Oct 2014 £  
Dallas, TX 10-12 Nov 2014 $  
Cape Town 10-12 Nov 2014
R
R (till 07 Oct 2014)
Dubai 15-17 Nov 2014
US$
US$ (till 19 Oct 2014)
Washington, DC 17-19 Nov 2014 $  
Chennai 24-26 Nov 2014
(till 27 Oct 2014)
Singapore 1-3 Dec 2014 SGD  
Testing 1-7 Dec 2014  
San Francisco, CA 8-10 Dec 2014 $  
Chicago, IL 8-10 Dec 2014 $  
Pune 15-17 Dec 2014
(till 17 Nov 2014)
San Diego 19-21 Jan 2015 $  
Kolkata 22-24 Jan 2015
(till 27 Dec 2014)
Amsterdam 26-28 Jan 2015  
Bangalore 9-11 Feb 2015
(till 12 Jan 2015)
Atlanta, GA 16-18 Feb 2015 $  
Washington, DC 9-11 Mar 2015 $  
Mumbai 16-18 Mar 2015
(till 16 Feb 2015)
New York, NY 20-22 Apr 2015 $  
Denver, CO 27-29 Apr 2015 $  
Toronto, ON 11-13 May 2015 $  
Chicago, IL 15-17 Jun 2015 $  
London 29 Jun-1 Jul 2015 £  
Seattle, WA 20-22 Jul 2015 $  
Washington, DC 17-19 Aug 2015 $  
San Francisco, CA 21-23 Sep 2015 $  
Amsterdam 28-30 Sep 2015  
London 19-21 Oct 2015 £  
Boston, MA 19-21 Oct 2015 $  
Dallas, TX 9-11 Nov 2015 $  
Chicago, IL 14-16 Dec 2015 $  

Practical Usability Testing

Testing 1-7 Aug 2014 $  
Johannesburg 4-5 Sep 2014 R  
Boston, MA 18-19 Sep 2014 $  
Mumbai 22-23 Sep 2014  
Delhi 16-17 Oct 2014  
Denver, CO 16-17 Oct 2014 $  
London 30-31 Oct 2014 £  
Dallas, TX 13-14 Nov 2014 $  
Cape Town 13-14 Nov 2014
R
R (till 11 Oct 2014)
Dubai 18-19 Nov 2014
US$
US$ (till 19 Oct 2014)
Washington, DC 20-21 Nov 2014 $  
Chennai 27-28 Nov 2014
(till 27 Oct 2014)
Testing 1-7 Dec 2014  
Singapore 4-5 Dec 2014 SGD  
San Francisco, CA 11-12 Dec 2014 $  
Chicago, IL 11-12 Dec 2014 $  
Pune 18-19 Dec 2014
(till 17 Nov 2014)
San Diego 22-23 Jan 2015 $  
Kolkata 27-28 Jan 2015
(till 27 Dec 2014)
Amsterdam 29-30 Jan 2015  
Bangalore 12-13 Feb 2015
(till 12 Jan 2015)
Atlanta, GA 19-20 Feb 2015 $  
Washington, DC 12-13 Mar 2015 $  
Mumbai 19-20 Mar 2015
(till 16 Feb 2015)
New York, NY 23-24 Apr 2015 $  
Denver, CO 30-1 May 2015 $  
Toronto, ON 14-15 May 2015 $  
Chicago, IL 18-19 Jun 2015 $  
London 2-3 Jul 2015 £  
Seattle, WA 23-24 Jul 2015 $  
Washington, DC 20-21 Aug 2015 $  
San Francisco, CA 24-25 Sep 2015 $  
Amsterdam 1-2 Oct 2015  
Boston, MA 22-23 Oct 2015 $  
London 22-23 Oct 2015 £  
Dallas, TX 12-13 Nov 2015 $  
Chicago, IL 17-18 Dec 2015 $  

Putting Research into Practice

The UX Foundations course has replaced the Putting Research into Practice course, and is recommended for preparation for the CUA exam. Please check the schedule for the UX Foundations course.

CUA Exams

CUA exams are offered onsite in India and online from the United States to other parts of the world. To see the exam schedule applicable to you, select your region from the "Region" menu above.

Certified User Experience Analyst

4 CXA Courses in 10 Days, plus exam

Bangalore 15-26 Sep 2014  
Mumbai 2-13 Feb 2015  

PET Design

Singapore 15-17 Sep 2014 SGD  
Bangalore 15-17 Sep 2014  
San Francisco, CA 22-24 Sep 2014 $  
Atlanta, GA 13-15 Oct 2014 $  
Johannesburg 27-29 Oct 2014
R
R (till 27 Sep 2014)
London 3-5 Nov 2014 £  
Mumbai 2-4 Feb 2015  
Chicago, IL 16-18 Feb 2015 $  
Amsterdam 16-18 Mar 2015  
London 13-15 Apr 2015 £  
Washington, DC 11-13 May 2015 $  
New York, NY 27-29 Jul 2015 $  
San Francisco, CA 5-7 Oct 2015 $  
London 2-4 Nov 2015 £  

The PET Architect

Bangalore 18-19 Sep 2014  
San Francisco, CA 25-26 Sep 2014 $  
Atlanta, GA 16-17 Oct 2014 $  
Johannesburg 30-31 Oct 2014
R
R (till 30 Sep 2014)
London 6-7 Nov 2014 £  
Mumbai 5-6 Feb 2015  
Chicago, IL 19-20 Feb 2015 $  
Amsterdam 19-20 Mar 2015  
London 16-17 Apr 2015 £  
Washington, DC 14-15 May 2015 $  
New York, NY 30-31 Jul 2015 $  
San Francisco, CA 8-9 Oct 2015 $  
London 5-6 Nov 2015 £  

Design for the Big

Bangalore 22-24 Sep 2014  
Cape Town 6-8 Oct 2014 R  
San Francisco, CA 20-22 Oct 2014 $  
Atlanta, GA 3-5 Nov 2014 $  
Johannesburg 3-5 Nov 2014
R
R (till 04 Oct 2014)
Singapore 10-12 Nov 2014 SGD  
London 24-26 Nov 2014 £  
Mumbai 9-11 Feb 2015  
Chicago, IL 16-18 Mar 2015 $  
London 11-13 May 2015 £  
Amsterdam 18-20 May 2015  
Washington, DC 8-10 Jun 2015 $  
New York, NY 24-26 Aug 2015 $  
San Francisco, CA 2-4 Nov 2015 $  
London 23-25 Nov 2015 £  

Institutionalization

Bangalore 25-26 Sep 2014  
Cape Town 9-10 Oct 2014 R  
San Francisco, CA 23-24 Oct 2014 $  
Atlanta, GA 6-7 Nov 2014 $  
Singapore 13-14 Nov 2014 SGD  
Johannesburg 24-25 Nov 2014
R
R (till 25 Oct 2014)
London 27-28 Nov 2014 £  
Mumbai 12-13 Feb 2015  
Chicago, IL 19-20 Mar 2015 $  
London 14-15 May 2015 £  
Amsterdam 21-22 May 2015  
Washington, DC 11-12 Jun 2015 $  
New York, NY 27-28 Aug 2015 $  
San Francisco, CA 5-6 Nov 2015 $  
London 26-27 Nov 2015 £  

CXA Exams

CXA exams are offered onsite in India and online from the United States to other parts of the world. To see the exam schedule applicable to you, select your region from the "Region" menu above.

Mobile Design

Chennai 26-27 Sep 2014  
New York, NY 6-7 Oct 2014 $  
Pune 10-11 Oct 2014
(till 19 Sep 2014)
London 15-16 Oct 2014 £  
Singapore 16-17 Oct 2014 SGD  
Delhi 28-29 Nov 2014
(till 07 Nov 2014)
Johannesburg 1-2 Dec 2014
R
R (till 01 Nov 2014)
Singapore 15-16 Dec 2014 SGD  
Bangalore 19-20 Dec 2014
(till 28 Nov 2014)
San Francisco, CA 29-30 Jan 2015 $  
Mumbai 30-31 Jan 2015
(till 9 Jan 2015)
Pune 20-21 Feb 2015
(till 30 Jan 2015)
Dubai 4-5 Mar 2015
US$
US$ (till 11 Feb 2015)
Chennai 13-14 Mar 2015
(till 20 Feb 2015)
London 25-26 Mar 2015 £  
Washington, DC 25-26 Jun 2015 $  
New York, NY 1-2 Oct 2015 $  
Amsterdam 16-17 Nov 2015  

Product Design

London 2-4 Dec 2014 £  
San Francisco, CA 26-28 Jan 2015 $  
Amsterdam 18-20 Nov 2015  
London 2-4 Dec 2015 £  
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Got a question? Contact:
+1 641 472 4480
hfi@humanfactors.com
310 courses taught in 2013
5277 certified usability professionals
Shalaka Barwe, Usability Team Leader, SunGard, Pune, India

“After becoming an HFI-certified CUA, I have seen my approach towards design change a lot. I am able to take usability to the next level in my career only because of the education and guidance provided during the training. Each and every day of my work life makes me realize the ‘value’ added to my professional abilities and I am sure that the new courses will continue to enrich us in the world of usability. I thank HFI for opening the new horizon; I really keep asking myself why I didn’t think of it earlier than I did.”

Shalaka Barwe

Usability Team Leader

SunGard, Pune, India

Crilly Butler Jr., Senior Information Systems Analyst and Intranet Webmaster, Department of Fish and Game, California

“Before I earned my CUA, I was already top ranked here. There was no higher level for me to be promoted to, and no way for me to earn any more money. The main impact, for me, has to do with the performance of my job. Two specific things come to mind. First, I have an improved ability to structure and articulate the concepts I learned in my training to my team. Knowing something—intuitively or through experience—doesn’t necessarily enable one to communicate that knowledge effectively. Now, I can say in 10 words what I used to say in 100.

Second, the certification has improved my credibility with the organization and on my own team. Having the CUA after my name shows that I am dedicated to my practice and have put effort into becoming skilled.

In addition, the training itself has plugged me into a community of usability experts. I speak with experts on the forums, and receive emails from HFI with relevant news. There are even people from my HFI courses who I am now friends with, whom I would not have met otherwise. I receive updates, editorials, and other publications which keep me up-to-date on the latest developments in the field.

Overall, the training made the knowledge clear, simple, and immediately practical”

Crilly Butler Jr.

Senior Information Systems Analyst and Intranet Webmaster

Department of Fish and Game, California

Usability is critical to online success, but most designers or developers have no formal training in it. The Certified Usability Analyst (CUA)™ program validates a usability practitioner's expertise in user-centered design.

This program helps in developing a clear understanding of research-based principles of design, performing data gathering, task analysis, and usability testing, and as a result, in pinpointing usability problems and offering user centered design solutions more effectively.

Read more about the Certified Usability Analyst (CUA)™ program

Address

Fees

Effective and usable software interface designs can be made only with a clear definition of user requirements.

This course covers methods such as user profiling, data gathering, scenarios, and more for analyzing consumer requirements.

Read more about the User-Centered Analysis course

Address

Fees

Applying research-based and field-tested web and application design principles and methodologies to the user’s needs, limitations, mental models and cognitive styles is as much an art as it is a science.

This course will focus on the four foundational layers of the interface: navigation, presentation, content, and interaction.

Read more about the Web & Application Design course

Address

Fees

Progressive testing of websites and software applications is a critical component of creating a user-centered design.

This course covers practical usability testing techniques – ranging from simple paper prototype tests to cutting-edge remote testing – for the entire interface design life-cycle.

Read more about the Practical Usability Testing course

Address

Fees

Putting Research into Practice provides participants with an engaging review of foundational and recent research with a distinct "How can I use this?" focus.

This course covers human vision, intellect, memory, and motor functions and their impact on how we conduct user-centered design.

Read more about the Putting Research into Practice course

Address

Fees

UX Foundations provides participants with an engaging review of foundational and recent research with a distinct "How can I use this?" focus.

This course covers human vision, intellect, memory, and motor functions and their impact on how we conduct user-centered design.

Read more about the UX Foundations course

Address

Fees

HFI offers the Certified Usability Analyst (CUA)TM exam several times a year.

It is an online two-and-a-half-hour exam that you can take at your convenience during the 24-hour period on the date you have chosen beginning at 12:00 am (your time).

Address

Fees

The advanced CXA certification track from Human Factors International (HFI) trains UX practitioners in persuasion engineering, strategy, and innovation - for successful customer engagement, fulfilling corporate goals, developing ideas for breakthrough innovation, and learning to institutionalize user experience (UX) into the corporate culture.

Read more about the Certified User Experience Analyst (CXA)™ program

Address

Fees

Persuasion, emotion, and trust are critical factors to not just design for efficiency but also engagement.

This course focuses on creating designs that motivate specific actions and increase customer conversion, loyalty, and adoption.

Read more about the PET™ Design course

Address

Fees

Persuasion, emotion, and trust are critical factors to not just design for efficiency but also engagement.

This course builds on concepts from the PET Design™ course and reveals core insights that coordinate methods for crafting optimal architectures of emotion, engagement, conversion and retention.

Read more about the PET Architect course

Address

Fees

Be empowered to contribute to your organization’s strategic planning and thinking on user-centered strategies and product innovation.

Learn how to lead and direct research for development of new products, services and business ideas.

Read more about the Design for the Big Strategy course

Address

Fees

Institutionalization (I-19) of user experience (UX) is a must if you want to move your organization beyond an ad-hoc user-centered design approach to a sustained and managed UX practice.

Learn about the global shift to industrial-strength UX, understand the organizational issues related to a sustainable UX practice and how to lead your UX practice to higher levels of maturity.

Read more about the Institutionalization course

Address

Fees

HFI offers the Certified User Experience Analyst (CXA)™ exam to those who have already passed the Certified Usability Analyst (CUA)™ exam

It is an online two-and-a-half-hour exam that you can take at your convenience during the 24-hour period on the date you have chosen beginning at 12:00 am (your time).

Address

Fees

Designing mobile experiences that will contribute toward achieving business success can be a challenge.

This course offers best practices for designing for people on the move as well building effective strategies that unite your channels and prioritize investment.

Read more about the Mobile Design course

Address

Fees

The most successful devices and tools are designed with human factors in mind to achieve compatibility in the design of systems that comprise people, machines, and environments.

This course offers research-based techniques to improve user efficiency, develop brand loyalty, and reduce development costs.

Read more about the Product Design course

Address

Fees

Usability is critical to online success, but most designers or developers have no formal training in it. The Certified Usability Analyst (CUA)™ program validates a usability practitioner's expertise in user-centered design.

This program helps in developing a clear understanding of research-based principles of design, performing data gathering, task analysis, and usability testing, and as a result, in pinpointing usability problems and offering user centered design solutions more effectively.

Read more about the Certified Usability Analyst (CUA)™ program

Address

Fees

Effective and usable software interface designs can be made only with a clear definition of user requirements.

This course covers methods such as user profiling, data gathering, scenarios, and more for analyzing consumer requirements.

Read more about the User-Centered Analysis course

Address

Fees

Applying research-based and field-tested web and application design principles and methodologies to the user’s needs, limitations, mental models and cognitive styles is as much an art as it is a science.

This course will focus on the four foundational layers of the interface: navigation, presentation, content, and interaction.

Read more about the Web & Application Design course

Address

Fees

Progressive testing of websites and software applications is a critical component of creating a user-centered design.

This course covers practical usability testing techniques – ranging from simple paper prototype tests to cutting-edge remote testing – for the entire interface design life-cycle.

Read more about the Practical Usability Testing course

Address

Fees

Putting Research into Practice provides participants with an engaging review of foundational and recent research with a distinct "How can I use this?" focus.

This course covers human vision, intellect, memory, and motor functions and their impact on how we conduct user-centered design.

Read more about the Putting Research into Practice course

Address

Fees

UX Foundations provides participants with an engaging review of foundational and recent research with a distinct "How can I use this?" focus.

This course covers human vision, intellect, memory, and motor functions and their impact on how we conduct user-centered design.

Read more about the UX Foundations course

Address

Fees

HFI offers the Certified Usability Analyst (CUA) exam several times a year.

It is an online two-and-a-half-hour exam that you can take at your convenience during the 24-hour period on the date you have chosen beginning at 12:00 am (your time).

Address

Fees

The advanced CXA certification track from Human Factors International (HFI) trains UX practitioners in persuasion engineering, strategy, and innovation - for successful customer engagement, fulfilling corporate goals, developing ideas for breakthrough innovation, and learning to institutionalize user experience (UX) into the corporate culture.

Read more about the Certified User Experience Analyst (CXA)™ program

Address

Fees

Persuasion, emotion, and trust are critical factors to not just design for efficiency but also engagement.

This course focuses on creating designs that motivate specific actions and increase customer conversion, loyalty, and adoption.

Read more about the PET™ Design course

Address

Fees

Persuasion, emotion, and trust are critical factors to not just design for efficiency but also engagement.

This course builds on concepts from the PET Design™ course and reveals core insights that coordinate methods for crafting optimal architectures of emotion, engagement, conversion and retention.

Read more about the PET Architect course

Address

Fees

Be empowered to contribute to your organization’s strategic planning and thinking on user-centered strategies and product innovation.

Learn how to lead and direct research for development of new products, services and business ideas.

Read more about the Design for the Big Strategy course

Address

Fees

Institutionalization (I-19) of user experience (UX) is a must if you want to move your organization beyond an ad-hoc user-centered design approach to a sustained and managed UX practice.

Learn about the global shift to industrial-strength UX, understand the organizational issues related to a sustainable UX practice and how to lead your UX practice to higher levels of maturity.

Read more about the Institutionalization course

Address

Fees

HFI offers the Certified User Experience Analyst (CXA)™ exam to those who have already passed the Certified Usability Analyst (CUA)™ exam

It is an online two-and-a-half-hour exam that you can take at your convenience during the 24-hour period on the date you have chosen beginning at 12:00 am (your time).

Address

Fees

Designing mobile experiences that will contribute toward achieving business success can be a challenge.

This course offers best practices for designing for people on the move as well building effective strategies that unite your channels and prioritize investment.

Read more about the Mobile Design course

Address

Fees

The most successful devices and tools are designed with human factors in mind to achieve compatibility in the design of systems that comprise people, machines, and environments.

This course offers research-based techniques to improve user efficiency, develop brand loyalty, and reduce development costs.

Read more about the Product Design course

Address

Fees

You are trying to register for courses in more than one region.

Please make sure you are registering for courses in one region only.

Privacy policy

Reviewed: 18 Mar 2014

This Privacy Policy governs the manner in which Human Factors International, Inc., an Iowa corporation (“HFI”) collects, uses, maintains and discloses information collected from users (each, a “User”) of its humanfactors.com website and any derivative or affiliated websites on which this Privacy Policy is posted (collectively, the “Website”). HFI reserves the right, at its discretion, to change, modify, add or remove portions of this Privacy Policy at any time by posting such changes to this page. You understand that you have the affirmative obligation to check this Privacy Policy periodically for changes, and you hereby agree to periodically review this Privacy Policy for such changes. The continued use of the Website following the posting of changes to this Privacy Policy constitutes an acceptance of those changes.

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Privacy

HFI believes that every User should know how it utilizes the information collected from Users. The Website is not directed at children under 13 years of age, and HFI does not knowingly collect personally identifiable information from children under 13 years of age online. Please note that the Website may contain links to other websites. These linked sites may not be operated or controlled by HFI. HFI is not responsible for the privacy practices of these or any other websites, and you access these websites entirely at your own risk. HFI recommends that you review the privacy practices of any other websites that you choose to visit.

HFI is based, and this website is hosted, in the United States of America. If User is from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law and User is registering an account on the Website, visiting the Website, purchasing products or services from HFI or the Website, or otherwise using the Website, please note that any personally identifiable information that User provides to HFI will be transferred to the United States. Any such personally identifiable information provided will be processed and stored in the United States by HFI or a service provider acting on its behalf. By providing your personally identifiable information, User hereby specifically and expressly consents to such transfer and processing and the uses and disclosures set forth herein.

In the course of its business, HFI may perform expert reviews, usability testing, and other consulting work where personal privacy is a concern. HFI believes in the importance of protecting personal information, and may use measures to provide this protection, including, but not limited to, using consent forms for participants or “dummy” test data.

The Information HFI Collects

Users browsing the Website without registering an account or affirmatively providing personally identifiable information to HFI do so anonymously. Otherwise, HFI may collect personally identifiable information from Users in a variety of ways. Personally identifiable information may include, without limitation, (i)contact data (such as a User’s name, mailing and e-mail addresses, and phone number); (ii)demographic data (such as a User’s zip code, age and income); (iii) financial information collected to process purchases made from HFI via the Website or otherwise (such as credit card, debit card or other payment information); (iv) other information requested during the account registration process; and (v) other information requested by our service vendors in order to provide their services. If a User communicates with HFI by e-mail or otherwise, posts messages to any forums, completes online forms, surveys or entries or otherwise interacts with or uses the features on the Website, any information provided in such communications may be collected by HFI. HFI may also collect information about how Users use the Website, for example, by tracking the number of unique views received by the pages of the Website, or the domains and IP addresses from which Users originate. While not all of the information that HFI collects from Users is personally identifiable, it may be associated with personally identifiable information that Users provide HFI through the Website or otherwise. HFI may provide ways that the User can opt out of receiving certain information from HFI. If the User opts out of certain services, User information may still be collected for those services to which the User elects to subscribe. For those elected services, this Privacy Policy will apply.

How HFI Uses Information

HFI may use personally identifiable information collected through the Website for the specific purposes for which the information was collected, to process purchases and sales of products or services offered via the Website if any, to contact Users regarding products and services offered by HFI, its parent, subsidiary and other related companies in order to otherwise to enhance Users’ experience with HFI. HFI may also use information collected through the Website for research regarding the effectiveness of the Website and the business planning, marketing, advertising and sales efforts of HFI. HFI does not sell any User information under any circumstances.

Disclosure of Information

HFI may disclose personally identifiable information collected from Users to its parent, subsidiary and other related companies to use the information for the purposes outlined above, as necessary to provide the services offered by HFI and to provide the Website itself, and for the specific purposes for which the information was collected. HFI may disclose personally identifiable information at the request of law enforcement or governmental agencies or in response to subpoenas, court orders or other legal process, to establish, protect or exercise HFI’s legal or other rights or to defend against a legal claim or as otherwise required or allowed by law. HFI may disclose personally identifiable information in order to protect the rights, property or safety of a User or any other person. HFI may disclose personally identifiable information to investigate or prevent a violation by User of any contractual or other relationship with HFI or the perpetration of any illegal or harmful activity. HFI may also disclose aggregate, anonymous data based on information collected from Users to investors and potential partners. Finally, HFI may disclose or transfer personally identifiable information collected from Users in connection with or in contemplation of a sale of its assets or business or a merger, consolidation or other reorganization of its business.

Personal Information as Provided by User

If a User includes such User’s personally identifiable information as part of the User posting to the Website, such information may be made available to any parties using the Website. HFI does not edit or otherwise remove such information from User information before it is posted on the Website. If a User does not wish to have such User’s personally identifiable information made available in this manner, such User must remove any such information before posting. HFI is not liable for any damages caused or incurred due to personally identifiable information made available in the foregoing manners. For example, a User posts on an HFI-administered forum would be considered Personal Information as provided by User and subject to the terms of this section.

Security of Information

Information about Users that is maintained on HFI’s systems or those of its service providers is protected using industry standard security measures. However, no security measures are perfect or impenetrable, and HFI cannot guarantee that the information submitted to, maintained on or transmitted from its systems will be completely secure. HFI is not responsible for the circumvention of any privacy settings or security measures relating to the Website by any Users or third parties.

Correcting, Updating, Accessing or Removing Personal Information

If a User’s personally identifiable information changes, or if a User no longer desires to receive non-account specific information from HFI, HFI will endeavor to provide a way to correct, update and/or remove that User’s previously-provided personal data. This can be done by emailing a request to HFI at hfi@humanfactors.com. Additionally, you may request access to the personally identifiable information as collected by HFI by sending a request to HFI as set forth above. Please note that in certain circumstances, HFI may not be able to completely remove a User’s information from its systems. For example, HFI may retain a User’s personal information for legitimate business purposes, if it may be necessary to prevent fraud or future abuse, for account recovery purposes, if required by law or as retained in HFI’s data backup systems or cached or archived pages. All retained personally identifiable information will continue to be subject to the terms of the Privacy Policy to which the User has previously agreed.

Contacting HFI

If you have any questions or comments about this Privacy Policy, you may contact HFI via any of the following methods:
Human Factors International, Inc.
PO Box 2020
410 W Lowe Ave
Fairfield IA 52556
hfi@humanfactors.com
(800) 242-4480