Register for courses & exams

Start on your certification track now!
Get a package discount by taking all the four courses + exam in the CUA/CXA track.

Certified Usability Analyst (CUA)™ Track

4 CUA Courses in 10 days, plus exam

Hyderabad 4 Aug - 14 Aug ₹94500  
Washington, DC 4 Aug - 15 Aug $5720  
Boston, MA 8 Sep - 19 Sep $5720  
Mumbai 15 Sep - 25 Sep
₹94500
₹89000 (till 25 Aug 2014)
Denver, CO 6 Oct - 17 Oct $5720  
Delhi 6 Oct - 16 Oct
₹94500
₹89000 (till 15 Sep 2014)
London 20 Oct - 31 Oct £3280  
Dallas, TX 3 Nov - 14 Nov $5720  
Dubai 9 Nov - 19 Nov
US$5000
US$4425 (till 19 Oct 2014)
Washington, DC 10 Nov - 21 Nov $5720  
Chennai 17 Nov - 27 Nov
₹94500
₹89000 (till 27 Oct 2014)
Chicago, IL 1 Dec - 12 Dec $5720  
San Francisco, CA 1 Dec - 12 Dec $5720  
Pune 8 Dec - 18 Dec
₹94500
₹89000 (till 17 Nov 2014)
San Diego 12 Jan - 23 Jan $5720  
Kolkata 17 Jan - 28 Jan
₹94500
₹89000 (till 27 Dec 2014)
Bangalore 2 Feb - 12 Feb
₹94500
₹89000 (till 12 Jan 2015)
Atlanta, GA 9 Feb - 20 Feb $5720  
Washington, DC 2 Mar - 13 Mar $5720  
Mumbai 9 Mar - 19 Mar
₹94500
₹89000 (till 16 Feb 2015)
New York, NY 13 Apr - 24 Apr $5720  
Denver, CO 20 Apr - 1 May $5720  
Toronto, ON 4 May - 15 May $5720  
Chicago, IL 8 Jun - 19 Jun $5720  
Seattle, WA 13 Jul - 24 Jul $5720  
Washington, DC 10 Aug - 21 Aug $5720  
San Francisco, CA 14 Sep - 25 Sep $5720  
Boston, MA 12 Oct - 23 Oct $5720  
Dallas, TX 2 Nov - 13 Nov $5720  
Chicago, IL 7 Dec - 18 Dec $5720  

UX Foundations

Washington, DC 4 Aug - 5 Aug $1450  
Hyderabad 13 Aug - 14 Aug ₹24000  
Boston, MA 8 Sep - 9 Sep $1450  
Mumbai 24 Sep - 25 Sep
₹24000
₹23000 (till 25 Aug 2014)
Denver, CO 6 Oct - 7 Oct $1450  
Delhi 15 Oct - 16 Oct
₹24000
₹23000 (till 15 Sep 2014)
London 20 Oct - 21 Oct £815  
Dallas, TX 3 Nov - 4 Nov $1450  
Dubai 9 Nov - 10 Nov
US$1100
US$1000 (till 19 Oct 2014)
Washington, DC 10 Nov - 11 Nov $1450  
Cape Town 17 Nov - 18 Nov
R6000
R5700 (till 18 Oct 2014)
Chennai 26 Nov - 27 Nov
₹24000
₹23000 (till 27 Oct 2014)
Chicago, IL 1 Dec - 2 Dec $1450  
San Francisco, CA 1 Dec - 2 Dec $1450  
Pune 17 Dec - 18 Dec
₹24000
₹23000 (till 17 Nov 2014)
San Diego 12 Jan - 13 Jan $1450  
Kolkata 17 Jan - 18 Jan
₹24000
₹23000 (till 27 Dec 2014)
Atlanta, GA 9 Feb - 10 Feb $1450  
Bangalore 11 Feb - 12 Feb
₹24000
₹23000 (till 12 Jan 2015)
Washington, DC 2 Mar - 3 Mar $1450  
Mumbai 18 Mar - 19 Mar
₹24000
₹23000 (till 16 Feb 2015)
New York, NY 13 Apr - 14 Apr $1450  
Denver, CO 20 Apr - 22 Apr $1450  
Toronto, ON 4 May - 5 May $1450  
Chicago, IL 8 Jun - 9 Jun $1450  
Seattle, WA 13 Jul - 14 Jul $1450  
Washington, DC 10 Aug - 11 Aug $1450  
San Francisco, CA 14 Sep - 15 Sep $1450  
Boston, MA 12 Oct - 13 Oct $1450  
Dallas, TX 2 Nov - 3 Nov $1450  
Chicago, IL 7 Dec - 8 Dec $1450  

User-Centered Analysis

Hyderabad 4 Aug - 6 Aug ₹26000  
Washington, DC 6 Aug - 8 Aug $1725  
Johannesburg 1 Sep - 3 Sep
R7500
R7125 (till 02 Aug 2014)
Boston, MA 10 Sep - 12 Sep $1725  
Mumbai 15 Sep - 17 Sep
₹26000
₹24000 (till 25 Aug 2014)
Rome 23 Sep - 25 Sep €990  
Delhi 6 Oct - 8 Oct
₹26000
₹24000 (till 15 Sep 2014)
Denver, CO 8 Oct - 10 Oct $1725  
Cape Town 20 Oct - 22 Oct
R7500
R7125 (till 20 Sep 2014)
London 22 Oct - 24 Oct £970  
Dallas, TX 5 Nov - 7 Nov $1725  
Dubai 11 Nov - 13 Nov
US$1650
US$1475 (till 19 Oct 2014)
Washington, DC 12 Nov - 14 Nov $1725  
Chennai 17 Nov - 19 Nov
₹26000
₹24000 (till 27 Oct 2014)
Chicago, IL 3 Dec - 5 Dec $1725  
San Francisco, CA 3 Dec - 5 Dec $1725  
Pune 8 Dec - 10 Dec
₹26000
₹24000 (till 17 Nov 2014)
San Diego 14 Jan - 16 Jan $1725  
Kolkata 19 Jan - 21 Jan
₹26000
₹24000 (till 27 Dec 2014)
Bangalore 2 Feb - 4 Feb
₹26000
₹24000 (till 12 Jan 2015)
Atlanta, GA 11 Feb - 13 Feb $1725  
Washington, DC 4 Mar - 6 Mar $1725  
Mumbai 9 Mar - 11 Mar
₹26000
₹24000 (till 16 Feb 2015)
New York, NY 15 Apr - 17 Apr $1725  
Denver, CO 23 Apr - 24 Apr $1725  
Toronto, ON 6 May - 8 May $1725  
Chicago, IL 10 Jun - 12 Jun $1725  
Seattle, WA 15 Jul - 17 Jul $1725  
Washington, DC 12 Aug - 14 Aug $1725  
San Francisco, CA 16 Sep - 18 Sep $1725  
Boston, MA 14 Oct - 16 Oct $1725  
Dallas, TX 4 Nov - 6 Nov $1725  
Chicago, IL 9 Dec - 11 Dec $1725  

Web & App Design

Hyderabad 7 Aug - 9 Aug ₹26000  
Washington, DC 11 Aug - 13 Aug $1725  
Johannesburg 15 Sep - 17 Sep
R7500
R7125 (till 16 Aug 2014)
Boston, MA 15 Sep - 17 Sep $1725  
Mumbai 18 Sep - 20 Sep
₹26000
₹24000 (till 25 Aug 2014)
Delhi 9 Oct - 10 Oct
₹26000
₹24000 (till 15 Sep 2014)
Denver, CO 13 Oct - 15 Oct $1725  
London 27 Oct - 29 Oct £970  
Dallas, TX 10 Nov - 12 Nov $1725  
Cape Town 10 Nov - 12 Nov
R7500
R7125 (till 07 Oct 2014)
Dubai 15 Nov - 17 Nov
US$1650
US$1475 (till 19 Oct 2014)
Washington, DC 17 Nov - 19 Nov $1725  
Chennai 20 Nov - 22 Nov
₹26000
₹24000 (till 27 Oct 2014)
Singapore 1 Dec - 3 Dec SGD1450  
Chicago, IL 8 Dec - 10 Dec $1725  
San Francisco, CA 8 Dec - 10 Dec $1725  
Pune 11 Dec - 13 Dec
₹26000
₹24000 (till 17 Nov 2014)
San Diego 19 Jan - 21 Jan $1725  
Kolkata 22 Jan - 24 Jan
₹26000
₹24000 (till 27 Dec 2014)
Bangalore 5 Feb - 7 Feb
₹26000
₹24000 (till 12 Jan 2015)
Atlanta, GA 16 Feb - 18 Feb $1725  
Washington, DC 9 Mar - 11 Mar $1725  
Mumbai 12 Mar - 14 Mar
₹26000
₹24000 (till 16 Feb 2015)
New York, NY 20 Apr - 22 Apr $1725  
Denver, CO 27 Apr - 29 Apr $1725  
Toronto, ON 11 May - 13 May $1725  
Chicago, IL 15 Jun - 17 Jun $1725  
Seattle, WA 20 Jul - 22 Jul $1725  
Washington, DC 17 Aug - 19 Aug $1725  
San Francisco, CA 21 Sep - 23 Sep $1725  
Boston, MA 19 Oct - 21 Oct $1725  
Dallas, TX 9 Nov - 11 Nov $1725  
Chicago, IL 14 Dec - 16 Dec $1725  

Practical Usability Testing

Hyderabad 11 Aug - 12 Aug ₹24000  
Washington, DC 14 Aug - 15 Aug $1450  
Johannesburg 4 Sep - 5 Sep
R6000
R5700 (till 05 Aug 2014)
Boston, MA 18 Sep - 19 Sep $1450  
Mumbai 22 Sep - 23 Sep
₹24000
₹23000 (till 25 Aug 2014)
Delhi 13 Oct - 14 Oct
₹24000
₹23000 (till 15 Sep 2014)
Denver, CO 16 Oct - 17 Oct $1450  
London 30 Oct - 31 Oct £815  
Cape Town 6 Nov - 7 Nov
R6000
R5700 (till 11 Oct 2014)
Dallas, TX 13 Nov - 14 Nov $1450  
Dubai 18 Nov - 19 Nov
US$1100
US$1000 (till 19 Oct 2014)
Washington, DC 20 Nov - 21 Nov $1450  
Chennai 24 Nov - 25 Nov
₹24000
₹23000 (till 27 Oct 2014)
Singapore 4 Dec - 5 Dec SGD1300  
Chicago, IL 11 Dec - 12 Dec $1450  
San Francisco, CA 11 Dec - 12 Dec $1450  
Pune 15 Dec - 16 Dec
₹24000
₹23000 (till 17 Nov 2014)
San Diego 22 Jan - 23 Jan $1450  
Kolkata 27 Jan - 28 Jan
₹24000
₹23000 (till 27 Dec 2014)
Bangalore 9 Feb - 10 Feb
₹24000
₹23000 (till 12 Jan 2015)
Atlanta, GA 19 Feb - 20 Feb $1450  
Washington, DC 12 Mar - 13 Mar $1450  
Mumbai 16 Mar - 17 Mar
₹24000
₹23000 (till 16 Feb 2015)
New York, NY 23 Apr - 24 Apr $1450  
Denver, CO 30 Apr - 1 May $1450  
Toronto, ON 14 May - 15 May $1450  
Chicago, IL 18 Jun - 19 Jun $1450  
Seattle, WA 23 Jul - 24 Jul $1450  
Washington, DC 20 Aug - 21 Aug $1450  
San Francisco, CA 24 Sep - 25 Sep $1450  
Boston, MA 22 Oct - 23 Oct $1450  
Dallas, TX 12 Nov - 13 Nov $1450  
Chicago, IL 17 Dec - 18 Dec $1450  

Putting Research into Practice

The UX Foundations course has replaced the Putting Research into Practice course, and is recommended for preparation for the CUA exam. Please check the schedule for the UX Foundations course.

CUA Exams

Hyderabad 16 Aug ₹50000  
Online exam 26 Aug $800  
Online exam 23 Sep $800  
Mumbai 27 Sep ₹50000  
Delhi 18 Oct ₹50000  
Online exam 21 Oct $800  
Online exam 18 Nov $800  
Chennai 29 Nov ₹50000  
Online exam 16 Dec $800  
Pune 20 Dec ₹50000  
Online exam 27 Jan $800  
Bangalore 14 Feb ₹50000  
Online exam 24 Feb $800  
Mumbai 22 Mar ₹50000  
Online exam 24 Mar $800  
Online exam 28 Apr $800  
Online exam 19 May $800  
Online exam 23 Jun $800  
Online Exam 28 Jul $800  
Online Exam 25 Aug $800  
Online Exam 29 Sep $800  
Online Exam 27 Oct $800  
Online Exam 17 Nov $800  
Online Exam 23 Dec $800  

Certified User Experience Analyst

4 CXA Courses in 10 Days, plus exam

Bangalore 15 Sep - 26 Sep
₹94500
₹89000 (till 25 Aug 2014)
Mumbai 2 Feb - 13 Feb ₹94500  

PET Design

Cape Town 8 Sep - 10 Sep
R8500
R8075 (till 09 Aug 2014)
Singapore 15 Sep - 17 Sep SGD1750  
Bangalore 15 Sep - 17 Sep
₹29500
₹27000 (till 25 Aug 2014)
San Francisco, CA 22 Sep - 24 Sep $2075  
Atlanta, GA 13 Oct - 15 Oct $2075  
Johannesburg 27 Oct - 29 Oct
R8500
R8075 (till 27 Sep 2014)
London 3 Nov - 5 Nov £1170  
Mumbai 2 Feb - 4 Feb ₹29500  
Chicago, IL 16 Feb - 18 Feb $2075  
Washington, DC 11 May - 13 May $2075  
New York, NY 27 Jul - 29 Jul $2075  
San Francisco, CA 5 Oct - 7 Oct $2075  

The PET Architect

Cape Town 11 Sep - 12 Sep
R7250
R6888 (till 12 Aug 2014)
Singapore 18 Sep - 19 Sep SGD1650  
Bangalore 18 Sep - 19 Sep
₹27000
₹25000 (till 25 Aug 2014)
Shanghai 18 Sep - 19 Sep ¥4500  
San Francisco, CA 25 Sep - 26 Sep $1650  
Atlanta, GA 16 Oct - 17 Oct $1650  
Johannesburg 30 Oct - 31 Oct
R7250
R6888 (till 30 Sep 2014)
London 6 Nov - 7 Nov £930  
Mumbai 5 Feb - 6 Feb ₹27000  
Chicago, IL 19 Feb - 20 Feb $1650  
Washington, DC 14 May - 15 May $1650  
New York, NY 30 Jul - 31 Jul $1650  
San Francisco, CA 8 Oct - 9 Oct $1650  

Design for the Big

New York, NY 18 Aug - 20 Aug $2075  
Bangalore 22 Sep - 24 Sep
₹29500
₹27000 (till 25 Aug 2014)
Cape Town 6 Oct - 8 Oct
R8500
R8075 (till 06 Sep 2014)
San Francisco, CA 20 Oct - 22 Oct $2075  
Shanghai 29 Oct - 31 Oct ¥6000  
Atlanta, GA 3 Nov - 5 Nov $2075  
Johannesburg 3 Nov - 5 Nov
R8500
R8075 (till 04 Oct 2014)
Singapore 10 Nov - 12 Nov SGD1750  
London 24 Nov - 26 Nov £1170  
Mumbai 9 Feb - 11 Feb ₹29500  
Chicago, IL 16 Mar - 18 Mar $2075  
Washington, DC 8 Jun - 10 Jun $2075  
New York, NY 24 Aug - 26 Aug $2075  
San Francisco, CA 2 Nov - 4 Nov $2075  

Institutionalization

New York, NY 21 Aug - 22 Aug $1650  
Bangalore 25 Sep - 26 Sep
₹27000
₹25000 (till 25 Aug 2014)
Cape Town 9 Oct - 10 Oct
R7250
R6888 (till 09 Sep 2014)
San Francisco, CA 23 Oct - 24 Oct $1650  
Atlanta, GA 6 Nov - 7 Nov $1650  
Singapore 13 Nov - 14 Nov SGD1650  
Johannesburg 24 Nov - 25 Nov
R7250
R6888 (till 25 Oct 2014)
London 27 Nov - 28 Nov £930  
Shanghai 27 Nov - 28 Nov ¥4500  
Mumbai 12 Feb - 13 Feb ₹27000  
Chicago, IL 19 Mar - 20 Mar $1650  
Washington, DC 11 Jun - 12 Jun $1650  
New York, NY 27 Aug - 28 Aug $1650  
San Francisco, CA 5 Nov - 6 Nov $1650  

CXA Exams

Online exam 4 Sep $850  
Online exam 4 Sep $850  
Bangalore 28 Sep ₹50000  
Online exam 4 Nov $850  
Online exam 4 Nov $850  
Online exam 2 Dec $850  
Online exam 2 Dec $850  
Online exam 9 Feb $850  
Mumbai 15 Feb ₹50000  
Online exam 31 Mar $850  
Online exam 30 Jun $850  
Online exam 1 Sep $850  
Online exam 10 Nov $850  

Mobile Design

Mumbai 22 Aug - 23 Aug
₹24000
₹22000 (till 01 Aug 2014)
Chennai 26 Sep - 27 Sep
₹24000
₹22000 (till 05 Sep 2014)
New York, NY 6 Oct - 7 Oct $1675  
Pune 10 Oct - 11 Oct ₹24000  
London 15 Oct - 16 Oct £945  
Singapore 16 Oct - 17 Oct SGD1750  
Delhi 28 Nov - 29 Nov
₹24000
₹22000 (till 07 Nov 2014)
Johannesburg 1 Dec - 2 Dec
R7250
R6888 (till 01 Nov 2014)
Singapore 15 Dec - 16 Dec SGD1750  
Bangalore 19 Dec - 20 Dec
₹24000
₹22000 (till 28 Nov 2014)
San Diego 29 Jan - 30 Jan $1675  
Mumbai 30 Jan - 31 Jan
₹24000
₹22000 (till 9 Jan 2015)
Pune 20 Feb - 21 Feb
₹24000
₹22000 (till 30 Jan 2015)
Dubai 4 Mar - 5 Mar
US$1300
US$1200 (till 11 Feb 2015)
Chennai 13 Mar - 14 Mar
₹24000
₹22000 (till 20 Feb 2015)
Washington, DC 25 Jun - 26 Jun $1675  
New York, NY 1 Oct - 2 Oct $1675  

Product Design

San Francisco, CA 13 Aug - 15 Aug $1725  
London 2 Dec - 4 Dec £970  
San Diego 26 Jan - 28 Jan $1725  
Get onsite training for your company
Got a question? Contact:
+1 641 472 4480
hfi@humanfactors.com

“The entire CUA training was very useful but usability testing was something that changed my profile at work and gave my career a new direction.”

Nidhi Gulatee, Manager of UX Design, Reliance Jio Infocomm Ltd.

Nidhi Gulatee

Manager of UX Design,

Reliance Jio Infocomm Limited

310 courses taught in 2013
4977 certified usability professionals

Usability is critical to online success, but most designers or developers have no formal training in it. The Certified Usability Analyst (CUA)™ program validates a usability practitioner's expertise in user-centered design.

This program helps in developing a clear understanding of research-based principles of design, performing data gathering, task analysis, and usability testing, and as a result, in pinpointing usability problems and offering user centered design solutions more effectively.

Read more about the Certified Usability Analyst (CUA)™ program

Address

Fees

Effective and usable software interface designs can be made only with a clear definition of user requirements.

This course covers methods such as user profiling, data gathering, scenarios, and more for analyzing consumer requirements.

Read more about the User-Centered Analysis course

Address

Fees

Applying research-based and field-tested web and application design principles and methodologies to the user’s needs, limitations, mental models and cognitive styles is as much an art as it is a science.

This course will focus on the four foundational layers of the interface: navigation, presentation, content, and interaction.

Read more about the Web & Application Design course

Address

Fees

Progressive testing of websites and software applications is a critical component of creating a user-centered design.

This course covers practical usability testing techniques – ranging from simple paper prototype tests to cutting-edge remote testing – for the entire interface design life-cycle.

Read more about the Practical Usability Testing course

Address

Fees

Putting Research into Practice provides participants with an engaging review of foundational and recent research with a distinct "How can I use this?" focus.

This course covers human vision, intellect, memory, and motor functions and their impact on how we conduct user-centered design.

Read more about the Putting Research into Practice course

Address

Fees

UX Foundations provides participants with an engaging review of foundational and recent research with a distinct "How can I use this?" focus.

This course covers human vision, intellect, memory, and motor functions and their impact on how we conduct user-centered design.

Read more about the UX Foundations course

Address

Fees

HFI offers the Certified Usability Analyst (CUA)TM exam several times a year.

It is an online two-and-a-half-hour exam that you can take at your convenience during the 24-hour period on the date you have chosen beginning at 12:00 am (your time).

Address

Fees

The advanced CXA certification track from Human Factors International (HFI) trains UX practitioners in persuasion engineering, strategy, and innovation - for successful customer engagement, fulfilling corporate goals, developing ideas for breakthrough innovation, and learning to institutionalize user experience (UX) into the corporate culture.

Read more about the Certified User Experience Analyst (CXA)™ program

Address

Fees

Persuasion, emotion, and trust are critical factors to not just design for efficiency but also engagement.

This course focuses on creating designs that motivate specific actions and increase customer conversion, loyalty, and adoption.

Read more about the PET™ Design course

Address

Fees

Persuasion, emotion, and trust are critical factors to not just design for efficiency but also engagement.

This course builds on concepts from the PET Design™ course and reveals core insights that coordinate methods for crafting optimal architectures of emotion, engagement, conversion and retention.

Read more about the PET Architect course

Address

Fees

Be empowered to contribute to your organization’s strategic planning and thinking on user-centered strategies and product innovation.

Learn how to lead and direct research for development of new products, services and business ideas.

Read more about the Design for the Big Strategy course

Address

Fees

Institutionalization (I-19) of user experience (UX) is a must if you want to move your organization beyond an ad-hoc user-centered design approach to a sustained and managed UX practice.

Learn about the global shift to industrial-strength UX, understand the organizational issues related to a sustainable UX practice and how to lead your UX practice to higher levels of maturity.

Read more about the Institutionalization course

Address

Fees

HFI offers the Certified User Experience Analyst (CXA)™ exam to those who have already passed the Certified Usability Analyst (CUA)™ exam

It is an online two-and-a-half-hour exam that you can take at your convenience during the 24-hour period on the date you have chosen beginning at 12:00 am (your time).

Address

Fees

Designing mobile experiences that will contribute toward achieving business success can be a challenge.

This course offers best practices for designing for people on the move as well building effective strategies that unite your channels and prioritize investment.

Read more about the Mobile Design course

Address

Fees

The most successful devices and tools are designed with human factors in mind to achieve compatibility in the design of systems that comprise people, machines, and environments.

This course offers research-based techniques to improve user efficiency, develop brand loyalty, and reduce development costs.

Read more about the Product Design course

Address

Fees

Usability is critical to online success, but most designers or developers have no formal training in it. The Certified Usability Analyst (CUA)™ program validates a usability practitioner's expertise in user-centered design.

This program helps in developing a clear understanding of research-based principles of design, performing data gathering, task analysis, and usability testing, and as a result, in pinpointing usability problems and offering user centered design solutions more effectively.

Read more about the Certified Usability Analyst (CUA)™ program

Address

Fees

Effective and usable software interface designs can be made only with a clear definition of user requirements.

This course covers methods such as user profiling, data gathering, scenarios, and more for analyzing consumer requirements.

Read more about the User-Centered Analysis course

Address

Fees

Applying research-based and field-tested web and application design principles and methodologies to the user’s needs, limitations, mental models and cognitive styles is as much an art as it is a science.

This course will focus on the four foundational layers of the interface: navigation, presentation, content, and interaction.

Read more about the Web & Application Design course

Address

Fees

Progressive testing of websites and software applications is a critical component of creating a user-centered design.

This course covers practical usability testing techniques – ranging from simple paper prototype tests to cutting-edge remote testing – for the entire interface design life-cycle.

Read more about the Practical Usability Testing course

Address

Fees

Putting Research into Practice provides participants with an engaging review of foundational and recent research with a distinct "How can I use this?" focus.

This course covers human vision, intellect, memory, and motor functions and their impact on how we conduct user-centered design.

Read more about the Putting Research into Practice course

Address

Fees

UX Foundations provides participants with an engaging review of foundational and recent research with a distinct "How can I use this?" focus.

This course covers human vision, intellect, memory, and motor functions and their impact on how we conduct user-centered design.

Read more about the UX Foundations course

Address

Fees

HFI offers the Certified Usability Analyst (CUA)TM exam several times a year.

It is an online two-and-a-half-hour exam that you can take at your convenience during the 24-hour period on the date you have chosen beginning at 12:00 am (your time).

Address

Fees

The advanced CXA certification track from Human Factors International (HFI) trains UX practitioners in persuasion engineering, strategy, and innovation - for successful customer engagement, fulfilling corporate goals, developing ideas for breakthrough innovation, and learning to institutionalize user experience (UX) into the corporate culture.

Read more about the Certified User Experience Analyst (CXA)™ program

Address

Fees

Persuasion, emotion, and trust are critical factors to not just design for efficiency but also engagement.

This course focuses on creating designs that motivate specific actions and increase customer conversion, loyalty, and adoption.

Read more about the PET™ Design course

Address

Fees

Persuasion, emotion, and trust are critical factors to not just design for efficiency but also engagement.

This course builds on concepts from the PET Design™ course and reveals core insights that coordinate methods for crafting optimal architectures of emotion, engagement, conversion and retention.

Read more about the PET Architect course

Address

Fees

Be empowered to contribute to your organization’s strategic planning and thinking on user-centered strategies and product innovation.

Learn how to lead and direct research for development of new products, services and business ideas.

Read more about the Design for the Big Strategy course

Address

Fees

Institutionalization (I-19) of user experience (UX) is a must if you want to move your organization beyond an ad-hoc user-centered design approach to a sustained and managed UX practice.

Learn about the global shift to industrial-strength UX, understand the organizational issues related to a sustainable UX practice and how to lead your UX practice to higher levels of maturity.

Read more about the Institutionalization course

Address

Fees

HFI offers the Certified User Experience Analyst (CXA)™ exam to those who have already passed the Certified Usability Analyst (CUA)™ exam

It is an online two-and-a-half-hour exam that you can take at your convenience during the 24-hour period on the date you have chosen beginning at 12:00 am (your time).

Address

Fees

Designing mobile experiences that will contribute toward achieving business success can be a challenge.

This course offers best practices for designing for people on the move as well building effective strategies that unite your channels and prioritize investment.

Read more about the Mobile Design course

Address

Fees

The most successful devices and tools are designed with human factors in mind to achieve compatibility in the design of systems that comprise people, machines, and environments.

This course offers research-based techniques to improve user efficiency, develop brand loyalty, and reduce development costs.

Read more about the Product Design course

Address

Fees

You are trying to register for courses in more than one region.

Please make sure you are registering for courses in one region only.

Privacy policy

Reviewed: 18 Mar 2014

This Privacy Policy governs the manner in which Human Factors International, Inc., an Iowa corporation (“HFI”) collects, uses, maintains and discloses information collected from users (each, a “User”) of its humanfactors.com website and any derivative or affiliated websites on which this Privacy Policy is posted (collectively, the “Website”). HFI reserves the right, at its discretion, to change, modify, add or remove portions of this Privacy Policy at any time by posting such changes to this page. You understand that you have the affirmative obligation to check this Privacy Policy periodically for changes, and you hereby agree to periodically review this Privacy Policy for such changes. The continued use of the Website following the posting of changes to this Privacy Policy constitutes an acceptance of those changes.

Cookies

HFI may use “cookies” or “web beacons” to track how Users use the Website. A cookie is a piece of software that a web server can store on Users’ PCs and use to identify Users should they visit the Website again. Users may adjust their web browser software if they do not wish to accept cookies. To withdraw your consent after accepting a cookie, delete the cookie from your computer.

Privacy

HFI believes that every User should know how it utilizes the information collected from Users. The Website is not directed at children under 13 years of age, and HFI does not knowingly collect personally identifiable information from children under 13 years of age online. Please note that the Website may contain links to other websites. These linked sites may not be operated or controlled by HFI. HFI is not responsible for the privacy practices of these or any other websites, and you access these websites entirely at your own risk. HFI recommends that you review the privacy practices of any other websites that you choose to visit.

HFI is based, and this website is hosted, in the United States of America. If User is from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law and User is registering an account on the Website, visiting the Website, purchasing products or services from HFI or the Website, or otherwise using the Website, please note that any personally identifiable information that User provides to HFI will be transferred to the United States. Any such personally identifiable information provided will be processed and stored in the United States by HFI or a service provider acting on its behalf. By providing your personally identifiable information, User hereby specifically and expressly consents to such transfer and processing and the uses and disclosures set forth herein.

In the course of its business, HFI may perform expert reviews, usability testing, and other consulting work where personal privacy is a concern. HFI believes in the importance of protecting personal information, and may use measures to provide this protection, including, but not limited to, using consent forms for participants or “dummy” test data.

The Information HFI Collects

Users browsing the Website without registering an account or affirmatively providing personally identifiable information to HFI do so anonymously. Otherwise, HFI may collect personally identifiable information from Users in a variety of ways. Personally identifiable information may include, without limitation, (i)contact data (such as a User’s name, mailing and e-mail addresses, and phone number); (ii)demographic data (such as a User’s zip code, age and income); (iii) financial information collected to process purchases made from HFI via the Website or otherwise (such as credit card, debit card or other payment information); (iv) other information requested during the account registration process; and (v) other information requested by our service vendors in order to provide their services. If a User communicates with HFI by e-mail or otherwise, posts messages to any forums, completes online forms, surveys or entries or otherwise interacts with or uses the features on the Website, any information provided in such communications may be collected by HFI. HFI may also collect information about how Users use the Website, for example, by tracking the number of unique views received by the pages of the Website, or the domains and IP addresses from which Users originate. While not all of the information that HFI collects from Users is personally identifiable, it may be associated with personally identifiable information that Users provide HFI through the Website or otherwise. HFI may provide ways that the User can opt out of receiving certain information from HFI. If the User opts out of certain services, User information may still be collected for those services to which the User elects to subscribe. For those elected services, this Privacy Policy will apply.

How HFI Uses Information

HFI may use personally identifiable information collected through the Website for the specific purposes for which the information was collected, to process purchases and sales of products or services offered via the Website if any, to contact Users regarding products and services offered by HFI, its parent, subsidiary and other related companies in order to otherwise to enhance Users’ experience with HFI. HFI may also use information collected through the Website for research regarding the effectiveness of the Website and the business planning, marketing, advertising and sales efforts of HFI. HFI does not sell any User information under any circumstances.

Disclosure of Information

HFI may disclose personally identifiable information collected from Users to its parent, subsidiary and other related companies to use the information for the purposes outlined above, as necessary to provide the services offered by HFI and to provide the Website itself, and for the specific purposes for which the information was collected. HFI may disclose personally identifiable information at the request of law enforcement or governmental agencies or in response to subpoenas, court orders or other legal process, to establish, protect or exercise HFI’s legal or other rights or to defend against a legal claim or as otherwise required or allowed by law. HFI may disclose personally identifiable information in order to protect the rights, property or safety of a User or any other person. HFI may disclose personally identifiable information to investigate or prevent a violation by User of any contractual or other relationship with HFI or the perpetration of any illegal or harmful activity. HFI may also disclose aggregate, anonymous data based on information collected from Users to investors and potential partners. Finally, HFI may disclose or transfer personally identifiable information collected from Users in connection with or in contemplation of a sale of its assets or business or a merger, consolidation or other reorganization of its business.

Personal Information as Provided by User

If a User includes such User’s personally identifiable information as part of the User posting to the Website, such information may be made available to any parties using the Website. HFI does not edit or otherwise remove such information from User information before it is posted on the Website. If a User does not wish to have such User’s personally identifiable information made available in this manner, such User must remove any such information before posting. HFI is not liable for any damages caused or incurred due to personally identifiable information made available in the foregoing manners. For example, a User posts on an HFI-administered forum would be considered Personal Information as provided by User and subject to the terms of this section.

Security of Information

Information about Users that is maintained on HFI’s systems or those of its service providers is protected using industry standard security measures. However, no security measures are perfect or impenetrable, and HFI cannot guarantee that the information submitted to, maintained on or transmitted from its systems will be completely secure. HFI is not responsible for the circumvention of any privacy settings or security measures relating to the Website by any Users or third parties.

Correcting, Updating, Accessing or Removing Personal Information

If a User’s personally identifiable information changes, or if a User no longer desires to receive non-account specific information from HFI, HFI will endeavor to provide a way to correct, update and/or remove that User’s previously-provided personal data. This can be done by emailing a request to HFI at hfi@humanfactors.com. Additionally, you may request access to the personally identifiable information as collected by HFI by sending a request to HFI as set forth above. Please note that in certain circumstances, HFI may not be able to completely remove a User’s information from its systems. For example, HFI may retain a User’s personal information for legitimate business purposes, if it may be necessary to prevent fraud or future abuse, for account recovery purposes, if required by law or as retained in HFI’s data backup systems or cached or archived pages. All retained personally identifiable information will continue to be subject to the terms of the Privacy Policy to which the User has previously agreed.

Contacting HFI

If you have any questions or comments about this Privacy Policy, you may contact HFI via any of the following methods:
Human Factors International, Inc.
PO Box 2020
410 W Lowe Ave
Fairfield IA 52556
hfi@humanfactors.com
(800) 242-4480