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Training

HFI Course Instructors

Catherine Gaddy
Cathy Gaddy
Catherine Gaddy,
PhD, CUA, CXA
UX Strategist,
Course Instructor

Catherine has over 30 years experience in design and testing of customer and "user" experience (UX) for business and command & control to ensure: effective, efficient, safe, and satisfying. Ten years experience working with clients of Human Factors International (HFI). HFI projects include:

  • UX strategy for sites, applications, devices
  • Stakeholder and end user interviews
  • Personas, scenarios, and task analysis
  • UX reviews of designs against best practices
  • UX testing with customers or end users
  • Ecosystem research and contextual inquiry
  • Studies of human-computer interaction
  • Design of user interface (UI) structures, including information architecture
  • Detailed UI design
  • Institutionalization of UX within organizations to build internal capacity

Catherine’s project experience in the sectors of: advertising, automotive, e-commerce, education, energy, finance, government, health / medical, intelligence, law, marketing, military, pharmaceutical, retail, software, transportation, non-profits and telecommunications.

She also teaches user-centered analysis, design, testing, and research courses as part of HFI’s Certified Usability Analyst (CUA) track and also courses related to persuasion, emotion and trust as part of HFI’s Certified User Experience Analyst (CXA) track.

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