UPCOMING TRACKS IN
November and
February
DURATION
10 days of live online
training
PRICE
$5,860
$5,274
EARLY ENROLLMENT BENEFIT
Enroll early and get
additional 10% off
Exclusive CUA™ Year-End Savings
SAVE 10% OFF on CUA™
$5,860 $5,274
(Limited time offer through December 31, 2025)
Special Certification Bundle Savings
SAVE 25% OFF on CUA™ + CXA™
$11,439 $8,579
(Limited time offer through December 31, 2025)
For more than 40 years in North America and over 25 years worldwide, Human Factors International, global leader in UX training and usability courses, has led the Experience movement — certifying professionals, guiding enterprises, and shaping systems built to last.
Known as HFI’s signature world-class usability course, the Certified Usability Analyst (CUA™), now enhanced with AI for Human-Centered Design, furthers HFI’s legacy in empowering professionals to build truly people-centric systems while also leading in the AI-driven experience economy.
This globally recognized certification equips participants to design inclusive experiences and ethical human–AI interactions that transform how people live and work.
Leading the world in usability
and user experience training
Certified as
HFI experience leaders
Represented by our global
community of participants
Gain the skills to design user experiences that drive impact and innovation.
Build a research-driven foundation that elevates both design practice and strategic decision-making.
Translate user insights into personas and concepts that guide product vision and innovation.
Master effective interface, navigation, and interaction design to improve user trust and business outcomes.
Confidently validate solutions with evidence-based methods that resonate with stakeholders.
Integrate AI ethically into human-centered design workflows to lead responsibly in the experience economy.
A step-by-step path to mastering human-centered design, now enhanced with AI.
Core principles & behavioral insights
Research, personas & product vision
Interface, navigation & interaction design
Validation methods & analysis
Ethical AI integration (New module)
Become recognized UX experts within
Lead product design, service design, and
Drive cross-functional collaboration in
Build data-driven, human-centered 
UX/UI Designers
Developers
Product Managers
CX Leaders
Researchers
Business Analysts
Marketing Strategists
Here’s what our learners say about their CUA ™ certification experience.
Pushed me further to explore impactful design.”
Earning my CUA™ as a young visual designer helped me transition into interaction design for analysis products. The program inspired me to pursue a Master’s in HCI, shaping my career path. Each day I strive to make someone’s job more enjoyable, while continuing to learn and grow in usability.
A great asset that gave my team a common language to scale usability ”
The CUA™ certification has been invaluable. When opening our usability lab, we had HFI deliver onsite training, and now most of our team—including designers and engineers—hold the credential. With shared knowledge, we can all contribute effectively. The certification has unified our team’s approach and strengthened our usability practice.
More than tools, I got the confidence to lead and voice for my decisions.”
I can now quote different standards and fundamental knowledge from the CUA ™ training that is published. I can say that because of a certain common standard, this is how it should be done. This validates our processes and gives credibility with upper management.
It shifted my perspective—design for users, not just code.”
For anyone entering usability, build strong foundations—learn up front, hone soft skills, and consider HFI’s CUA™ program. It’s a smart alternative to a full degree, giving you practical knowledge at a fraction of the cost. The CUA™ taught me to factor in mental models and shift from a developer mindset to a true usability focus.
Taught me to empathize, design, and truly serve users.”
What excites me most about UX is making life easier for users. Through CUA™ , I learned to notice struggles we might never have considered and to design with empathy. An instructor’s advice, “Don’t hurt people”, stuck with me. It’s a constant reminder to create experiences that help users work efficiently and enjoyably.
Inspired by the strength of the CUA ™ community”
Working with fellow CUA™s showed me the program’s impact, even before formal training. They apply their training into daily work, and I absorbed that valuable knowledge which supported me on the exam. Usability testing and user research are key to the work that I do now. I’m excited to apply my CUA™ skills to enhance and lead modernization initiatives.
On successful completion of the CUA™ program, you don’t just earn a credential—you gain recognition as a Certified Usability Analyst™. This distinction signals to peers, organizations, and the global design community that you have mastered the science of usability and are equipped to champion human-centered transformation.
The CUA™ sets you apart as:
A trusted authority in usability and experience design.
A leader capable of bridging user needs with business outcomes.
An advocate for evidence-based design practices that drive measurable impact.
UX Leader and Educator
UX Research and Design Leader
and Educator
Usability and Human factors Consultant
and Instructor
User Experience Leader and Instructor
User Experience Instructor, Researcher, and
Leader
UX Consultant, Educator,
and Coach AI
Building the World’s Experience Talent Capital
HFI Institute, the training division of Human Factors International, is committed to building the world’s experience talent capital. We develop visionary Experience Architects by equipping professionals with world-class skills, mentorship, and leadership capabilities, while helping organizations create adaptive, innovative talent ecosystems. Beyond training, we mentor, transform, and shape leaders who can thrive in the evolving experience economy.
