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HFI uses advanced ecosystem research to elicit the deepest user responses. http://www.humanfactors.com/images/can_do_wil_do_breakthrough.png HFI collaborated with HP to refine the design of the Gesture Keyboard–an award-winning keyboard device that makes computer access available to emerging markets HFI collaborated with HP to refine the design of the Gesture Keyboard–an award-winning keyboard device that makes computer access available to emerging markets http://www.humanfactors.com/images/logical_next_step.jpg Detailed chart explaining HFI's ecosystem research methodology and its steps Detailed chart explaining HFI's ecosystem research methodology and its steps http://www.humanfactors.com/images/understanding_ecosystems.png HFI video in which Dr Eric Schaffer explains the ecosystem research methods in detail HFI video in which Dr Eric Schaffer explains the ecosystem research methods in detail http://www.humanfactors.com/images/futurist_blog.png HFI video that captures Apala Lahir's futurist video blog from Johannesburg HFI video that captures Apala Lahir's futurist video blog from Johannesburg http://www.humanfactors.com/images/innovative_solutions_for_emerging_markets.png Read HFI's white paper that showcases innovative solutions that can help designing for emerging markets Read HFI's white paper that showcases innovative solutions that can help designing for emerging markets http://www.humanfactors.com/images/difference_between_ux_and_market_research.png Read HFI's white paper that highlights the difference between UX research and market research. Read HFI's white paper that highlights the difference between UX research and market research. http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/images/logical_next_step_large.jpg Ecosystem research Ecosystem research http://www.humanfactors.com/cuaofthemonth/crilly_butler.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/cua_directory/2011/crilly_large.png Crilly Butler Jr. Crilly Butler Jr. http://www.humanfactors.com/project/assessment.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/testimonial_mary.png Mary M. Michaels is HFI's Director of Training and one of our leading UX strategists. Mary M. Michaels is HFI's Director of Training and one of our leading UX strategists. http://www.humanfactors.com/images/Expert-UX-Review.jpg HFI's expert review can be used to evaluate the UX of your product or service HFI's expert review can be used to evaluate the UX of your product or service http://www.humanfactors.com/images/expert-pet-review.jpg HFI's expert PET review analyzes if users look forward using your site or app and will they recommend it to others? HFI's expert PET review analyzes if users look forward using your site or app and will they recommend it to others? http://www.humanfactors.com/images/competitive-review.jpg HFI's competitive review can be used to analyze the competition and highlight commonalities and improvement areas. HFI's competitive review can be used to analyze the competition and highlight commonalities and improvement areas. http://www.humanfactors.com/images/usability-testing.jpg During HFI's usability testing, we identify typical tasks and observe users performing them in our usability lab. During HFI's usability testing, we identify typical tasks and observe users performing them in our usability lab. http://www.humanfactors.com/images/PET-Scan.jpg HFI's PET scan explores users' emotional reactions to current screens to recommend actionable improvements HFI's PET scan explores users' emotional reactions to current screens to recommend actionable improvements http://www.humanfactors.com/images/international-assessment.jpg Validating the design concepts checks if your users will do a task rather than if they can do a task. Validating the design concepts checks if your users will do a task rather than if they can do a task. http://www.humanfactors.com/images/remote_ux_satyam.png HFI video in which Satyam Patel talks about remote UX, what it is, and why do it HFI video in which Satyam Patel talks about remote UX, what it is, and why do it http://www.humanfactors.com/images/apala_think_local_global.png HFI video in which Apala Lahiri gives the winning design mantra of thinking locally and winning globally HFI video in which Apala Lahiri gives the winning design mantra of thinking locally and winning globally http://www.humanfactors.com/images/persuasive_desing_in_action.png Read HFI's white paper on expert PET reviews and their impact Read HFI's white paper on expert PET reviews and their impact http://www.humanfactors.com/images/strategic_ux_design.png Read HFI's white paper that highlights how to stay competitive strategic UX design Read HFI's white paper that highlights how to stay competitive strategic UX design http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/project/choosing_the_right_vendor.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/jeff_horvath_testimonial.png Dr Jeff Horvath, HFI's VP of UX strategy Dr Jeff Horvath, HFI's VP of UX strategy http://www.humanfactors.com/images/range_of_UX_services.jpg A checklist of UX services - strategy, innovation, usability testing, expert review, experiments, ecosystem research, structural design, detailed design, metrics-based usability evaluations. A checklist of UX services - strategy, innovation, usability testing, expert review, experiments, ecosystem research, structural design, detailed design, metrics-based usability evaluations. http://www.humanfactors.com/images/hfi_methodology.png Tablet - Human Factors International offers The HFI Framework, a proven user-centered design methodology. Tablet - Human Factors International offers The HFI Framework, a proven user-centered design methodology. http://www.humanfactors.com/images/global_cities_consulting.png World map showing that HFI has consulted in over 100 cities across the world. World map showing that HFI has consulted in over 100 cities across the world. http://www.humanfactors.com/images/what_every_ceo_needs_to_know.png CEO video - HFI video in which Dr Eric Schaffer enlists what every CEO needs to know about UX. CEO video - HFI video in which Dr Eric Schaffer enlists what every CEO needs to know about UX. http://www.humanfactors.com/images/the-golden-thread-of-ux-by-eric-schaffer.png Image Image http://www.humanfactors.com/images/ux_in_financial_services.jpg Read HFI's white paper that explains what is needed for UX maturity in financial services. Read HFI's white paper that explains what is needed for UX maturity in financial services. http://www.humanfactors.com/images/difference_between_ux_and_market_research.png Read HFI's white paper that highlights the difference between UX research and market research. Read HFI's white paper that highlights the difference between UX research and market research. http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/uxsetup/right_vendor.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/jeff_horvath_testimonial.png Dr Jeff Horvath, HFI's VP of UX strategy Dr Jeff Horvath, HFI's VP of UX strategy http://www.humanfactors.com/images/choosing_vendor_eric.jpg Dr Eric Schaffer presenting HFI's services in a management briefing session Dr Eric Schaffer presenting HFI's services in a management briefing session http://www.humanfactors.com/images/training_optimal_ux.jpg Image Image http://www.humanfactors.com/images/ux_best_practices.png Document that captures UX best practices as proposed by an internal UX team Document that captures UX best practices as proposed by an internal UX team http://www.humanfactors.com/images/global_cities_consulting.png World map showing that HFI has consulted in over 100 cities across the world. World map showing that HFI has consulted in over 100 cities across the world. http://www.humanfactors.com/images/industrial_strength_video_eric.png HFI video in which Dr Eric Schaffer shows how to build industrial-strength UX in your company. HFI video in which Dr Eric Schaffer shows how to build industrial-strength UX in your company. http://www.humanfactors.com/images/what_every_ceo_needs_to_know.png CEO video - HFI video in which Dr Eric Schaffer enlists what every CEO needs to know about UX. CEO video - HFI video in which Dr Eric Schaffer enlists what every CEO needs to know about UX. http://www.humanfactors.com/images/videos/sbsa.jpg HFI video in which Abdul Noutcha of Standard Bank of South Africa discusses the ROI of UX with Eric Schaffer of Human Factors International HFI video in which Abdul Noutcha of Standard Bank of South Africa discusses the ROI of UX with Eric Schaffer of Human Factors International http://www.humanfactors.com/images/institutionalization_usability_wp.png HFI offers a free white paper that explains the institituioanalization of UX. HFI offers a free white paper that explains the institituioanalization of UX. http://www.humanfactors.com/images/strategic_ux_design.png Read HFI's white paper that highlights how to stay competitive strategic UX design Read HFI's white paper that highlights how to stay competitive strategic UX design http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/uxsupport/right_vendor.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/expert-pet-review.jpg HFI's expert PET review analyzes if users look forward using your site or app and will they recommend it to others? HFI's expert PET review analyzes if users look forward using your site or app and will they recommend it to others? http://www.humanfactors.com/images/support-mature-ux-choose-vendor.jpg Can the vendor provide staff that are aligned with the use of methods, UI standards, and industrial strength tools? Can the vendor provide staff that are aligned with the use of methods, UI standards, and industrial strength tools? http://www.humanfactors.com/images/driven_ux.png UXE - UX EnterpriseTM is our industrial strength tool for advanced object-oriented UX. UXE - UX EnterpriseTM is our industrial strength tool for advanced object-oriented UX. http://www.humanfactors.com/images/competitive-review.jpg HFI's competitive review can be used to analyze the competition and highlight commonalities and improvement areas. HFI's competitive review can be used to analyze the competition and highlight commonalities and improvement areas. http://www.humanfactors.com/images/support-mature-ux-build-infrastructure.jpg Does the vendor have staff specifically working on account management, legal, and accounting issues? Does the vendor have staff specifically working on account management, legal, and accounting issues? http://www.humanfactors.com/images/industrial_strength_video_eric.png HFI video in which Dr Eric Schaffer shows how to build industrial-strength UX in your company. HFI video in which Dr Eric Schaffer shows how to build industrial-strength UX in your company. http://www.humanfactors.com/images/work_smarter.jpg Read our white papers to know more about object-oriented UX design. Read our white papers to know more about object-oriented UX design. http://www.humanfactors.com/images/institutionalization_usability_wp.png HFI offers a free white paper that explains the institituioanalization of UX. HFI offers a free white paper that explains the institituioanalization of UX. http://www.humanfactors.com/images/strategic_ux_design.png Read HFI's white paper that highlights how to stay competitive strategic UX design Read HFI's white paper that highlights how to stay competitive strategic UX design http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/about_us/news_and_events.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/i19-book.png Dr Eric Schaffer, CEO-Founder, HFI, released his new book Institutionalization of UX: A Step by step Guide to a User Experience Practice in 2014 Dr Eric Schaffer, CEO-Founder, HFI, released his new book Institutionalization of UX: A Step by step Guide to a User Experience Practice in 2014 http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/project/strategy_and_innovation.asp?ux_strategy http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/testimonial_satyam.png Satyam Patel, HFI's global VP of advanced UX and product management Satyam Patel, HFI's global VP of advanced UX and product management http://www.humanfactors.com/images/the_HFI_approach.jpg HFI's UX strategy ties various components together such as executive intent, customer motivation, cross-channel solution, PET research, and more. HFI's UX strategy ties various components together such as executive intent, customer motivation, cross-channel solution, PET research, and more. http://www.humanfactors.com/images/understanding_customers.jpg HFI's PET (Persuasion, Emotion, and Trust) Design methods provide a deep understanding of your users' drives and blocks and help you create a motivational strategy. HFI's PET (Persuasion, Emotion, and Trust) Design methods provide a deep understanding of your users' drives and blocks and help you create a motivational strategy. http://www.humanfactors.com/images/expanding_validating_concepts.jpg Detailed chart explaining HFI's ecosystem research methodology and its steps Detailed chart explaining HFI's ecosystem research methodology and its steps http://www.humanfactors.com/images/dont_build_wrong_usable_things.png HFI video in which Dr Eric Schaffer cautions against building a wrong usable thing. HFI video in which Dr Eric Schaffer cautions against building a wrong usable thing. http://www.humanfactors.com/images/cross_channel_ux_strategy.png Image Image http://www.humanfactors.com/images/ux_strategy_stop_building_wrong_things.png Read HFI's white paper that cautions you against building the wrong usable thing. Read HFI's white paper that cautions you against building the wrong usable thing. http://www.humanfactors.com/images/strategic_ux_design.png Read HFI's white paper that highlights how to stay competitive strategic UX design Read HFI's white paper that highlights how to stay competitive strategic UX design http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/images/expanding_validating_concepts_large.jpg expanding_validating_concepts expanding_validating_concepts http://www.humanfactors.com/project/strategy_and_innovation.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/testimonial_satyam.png Satyam Patel, HFI's global VP of advanced UX and product management Satyam Patel, HFI's global VP of advanced UX and product management http://www.humanfactors.com/images/the_HFI_approach.jpg HFI's UX strategy ties various components together such as executive intent, customer motivation, cross-channel solution, PET research, and more. HFI's UX strategy ties various components together such as executive intent, customer motivation, cross-channel solution, PET research, and more. http://www.humanfactors.com/images/understanding_customers.jpg HFI's PET (Persuasion, Emotion, and Trust) Design methods provide a deep understanding of your users' drives and blocks and help you create a motivational strategy. HFI's PET (Persuasion, Emotion, and Trust) Design methods provide a deep understanding of your users' drives and blocks and help you create a motivational strategy. http://www.humanfactors.com/images/expanding_validating_concepts.jpg Detailed chart explaining HFI's ecosystem research methodology and its steps Detailed chart explaining HFI's ecosystem research methodology and its steps http://www.humanfactors.com/images/dont_build_wrong_usable_things.png HFI video in which Dr Eric Schaffer cautions against building a wrong usable thing. HFI video in which Dr Eric Schaffer cautions against building a wrong usable thing. http://www.humanfactors.com/images/cross_channel_ux_strategy.png Image Image http://www.humanfactors.com/images/ux_strategy_stop_building_wrong_things.png Read HFI's white paper that cautions you against building the wrong usable thing. Read HFI's white paper that cautions you against building the wrong usable thing. http://www.humanfactors.com/images/strategic_ux_design.png Read HFI's white paper that highlights how to stay competitive strategic UX design Read HFI's white paper that highlights how to stay competitive strategic UX design http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/images/expanding_validating_concepts_large.jpg expanding_validating_concepts expanding_validating_concepts http://www.humanfactors.com/about_us/clients.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/the-golden-thread-of-ux-by-eric-schaffer.png Image Image http://www.humanfactors.com/images/getProj_relLink1.png Image Image http://www.humanfactors.com/images/suite_of_consulting_thumbnail.png Image Image http://www.humanfactors.com/images/strategic_ux_design.png Read HFI's white paper that highlights how to stay competitive strategic UX design Read HFI's white paper that highlights how to stay competitive strategic UX design http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/about_us/gui_applications.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/about_us/devices.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/about_us/technologies.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/about_us/domain.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/about_us/vru_voice_applications.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/about_us/web_ecommerce_tech.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/uxsetup/institutionalization_strategy.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/i-19_book_HFI_methodology.png The second edition of Dr Eric Schaffer's book "Institutionalizationof UX: A Step-by-Step Guide to a User Experience Practice, co-authored by Apala Lahiri The second edition of Dr Eric Schaffer's book "Institutionalizationof UX: A Step-by-Step Guide to a User Experience Practice, co-authored by Apala Lahiri http://www.humanfactors.com/images/i19/org_support.jpg A set of slides that shows how HFI assesses your organization on the UX Maturity Continuum A set of slides that shows how HFI assesses your organization on the UX Maturity Continuum http://www.humanfactors.com/images/i19/i19-dashboard.jpg A set of slides that shows the institutionalization of UX dashboard A set of slides that shows the institutionalization of UX dashboard http://www.humanfactors.com/images/i19/roadmap.jpg A set of slides that shows how HFI prepares a customized roadmap of specific activities that advances you to industrial-strength UX A set of slides that shows how HFI prepares a customized roadmap of specific activities that advances you to industrial-strength UX http://www.humanfactors.com/images/maturity-chart.jpg HFI offers a self-rating scorecard that helps you assess your organization on its current level of UX HFI offers a self-rating scorecard that helps you assess your organization on its current level of UX http://www.humanfactors.com/images/industrial_strength_video_eric.png HFI video in which Dr Eric Schaffer shows how to build industrial-strength UX in your company. HFI video in which Dr Eric Schaffer shows how to build industrial-strength UX in your company. http://www.humanfactors.com/images/future_of_ux_work.jpg HFI video in which Dr Eric Schaffer demonstrates how UX Enterprise will govern the future of UX work HFI video in which Dr Eric Schaffer demonstrates how UX Enterprise will govern the future of UX work http://www.humanfactors.com/images/institutionalization_usability_wp.png HFI offers a free white paper that explains the institituioanalization of UX. HFI offers a free white paper that explains the institituioanalization of UX. http://www.humanfactors.com/images/ux_strategy_stop_building_wrong_things.png Read HFI's white paper that cautions you against building the wrong usable thing. Read HFI's white paper that cautions you against building the wrong usable thing. http://www.humanfactors.com/images/ux-instituionlization-levels.jpg Read HFI's detailed consulting sheet on the various UX institutionalization strategy levels Read HFI's detailed consulting sheet on the various UX institutionalization strategy levels http://www.humanfactors.com/images/work_smarter.jpg Read our white papers to know more about object-oriented UX design. Read our white papers to know more about object-oriented UX design. http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/images/i19/usability_maturity_chart.jpg usability maturuty chart usability maturuty chart http://www.humanfactors.com/about_us/commercial_software.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/mnelson_small.jpg Mike Nelson says, Thou shalt not design software (or Web sites) in thine own image. Mike Nelson says, Thou shalt not design software (or Web sites) in thine own image. http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/about_us/customer_service.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/about_us/web_ecommerce.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/about_us/factory_automation.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/eric_inspection.jpg HFI Founder-CEO Dr Eric Schaffer inspects a high-volume glass press at Corning Glassworks HFI Founder-CEO Dr Eric Schaffer inspects a high-volume glass press at Corning Glassworks http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. 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Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/training/index.asp?search=10 http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/training/index.asp?search=11 http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/training/index.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/training/index.asp?search=1 http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/training/index.asp?search=8 http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/training/index.asp?search=0 http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/training/index.asp?search=7 http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/training/index.asp?search=13 http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/training/index.asp?search=4 http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/training/index.asp?search=3 http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/training/index.asp?search=2 http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/training/index.asp?search=5 http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/training/index.asp?search=9 http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/training/index.asp?search=12 http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/training/index.asp?search=41 http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/project/index.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/testimonial_apala.png Apala Lahiri is the global expert on cross-cultural design and HFI's global chief of technical staff. Apala Lahiri is the global expert on cross-cultural design and HFI's global chief of technical staff. http://www.humanfactors.com/images/GUPD_overview_top.jpg Human Factors International has top-rated user-experience design experts who have been in the field for the past 30 years. Human Factors International has top-rated user-experience design experts who have been in the field for the past 30 years. http://www.humanfactors.com/images/HFI_framework.jpg Human Factors International offers The HFI Framework, a proven user-centered design methodology. Human Factors International offers The HFI Framework, a proven user-centered design methodology. http://www.humanfactors.com/images/iso.png ISO logo - Human Factors International is the first global user experience design company to earn ISO 9001:2008 certification. ISO logo - Human Factors International is the first global user experience design company to earn ISO 9001:2008 certification. http://www.humanfactors.com/images/ICE_image_small.png ICE ICE http://www.humanfactors.com/images/UX_ROI.png Staples - Staples.com achieved 500 per cent increase in online revenues after implementing the new site design recommended by Human Factors International. Staples - Staples.com achieved 500 per cent increase in online revenues after implementing the new site design recommended by Human Factors International. http://www.humanfactors.com/images/getProj_relLink1.png Image Image http://www.humanfactors.com/images/videos/sbsa.jpg HFI video in which Abdul Noutcha of Standard Bank of South Africa discusses the ROI of UX with Eric Schaffer of Human Factors International HFI video in which Abdul Noutcha of Standard Bank of South Africa discusses the ROI of UX with Eric Schaffer of Human Factors International http://www.humanfactors.com/images/3-common-mistakes-by-financial-institutions.jpg HFI video explaining the three common UX mistakes made by financial institutions. HFI video explaining the three common UX mistakes made by financial institutions. http://www.humanfactors.com/images/Persuasive-design-by-eric-schaffer.jpg HFI video highlighting the process of persuasive design in six steps. HFI video highlighting the process of persuasive design in six steps. http://www.humanfactors.com/images/download1.png HFI offers a free white paper that explains about best practices in global usability testing. HFI offers a free white paper that explains about best practices in global usability testing. http://www.humanfactors.com/images/ux_strategy_thumbnail.png Image Image http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/images/HFI_framework_large.jpg HFI Framework HFI Framework http://www.humanfactors.com/training/training.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/testimonial_linda_mori.png Linda Moir, Manager, Web Communications, Alberta Blue Cross" Linda Moir, Manager, Web Communications, Alberta Blue Cross" http://www.humanfactors.com/images/UCA_course.jpg HFI's 3-day User-centered analysis course shows how to gather information about your users HFI's 3-day User-centered analysis course shows how to gather information about your users http://www.humanfactors.com/images/design_course.jpg HFI's 3-day Web and App Design course shows how to apply research-based and field-tested design principles HFI's 3-day Web and App Design course shows how to apply research-based and field-tested design principles http://www.humanfactors.com/images/practical_usability_testing.jpg HFI's 2-day Usability Testing course gives practical techniques to test your designs as per users' needs and limitations HFI's 2-day Usability Testing course gives practical techniques to test your designs as per users' needs and limitations http://www.humanfactors.com/images/ux_foundation.jpg UX Foundation UX Foundation http://www.humanfactors.com/images/PET_design.jpg HFI's 3-day PET Design course shows how to apply persuasion engineering methods in design HFI's 3-day PET Design course shows how to apply persuasion engineering methods in design http://www.humanfactors.com/images/PET_architect.jpg HFI's 2-day The PET Architect course highlights PET perspective in designing strategies and innovation HFI's 2-day The PET Architect course highlights PET perspective in designing strategies and innovation http://www.humanfactors.com/images/designing-for-the-big.jpg HFI's 3-day Omni-Channel UX Strategy and Innovation course shows you how to maximize the ROI on innovation and design HFI's 3-day Omni-Channel UX Strategy and Innovation course shows you how to maximize the ROI on innovation and design http://www.humanfactors.com/images/mature_practice-i19.jpg HFI's 2-day Institutionalization course emphasizes the difference between piecemeal and mature UX work HFI's 2-day Institutionalization course emphasizes the difference between piecemeal and mature UX work http://www.humanfactors.com/images/mobile_design.jpg HFI's 2-day Mobile Design course gives handson experience in developing strategy and design HFI's 2-day Mobile Design course gives handson experience in developing strategy and design http://www.humanfactors.com/images/product_design.jpg HFI's 2-day Product Design course focuseso on designing usable physical products HFI's 2-day Product Design course focuseso on designing usable physical products http://www.humanfactors.com/images/training_video_mary_micheals.jpg HFI video in which Mary M Michaels elaborates on the benefits of HFI training HFI video in which Mary M Michaels elaborates on the benefits of HFI training http://www.humanfactors.com/images/training_video2_mary_micheals.jpg HFI video in which Mary M Michaels talks about fun and creative play that form part of HFI's training approach HFI video in which Mary M Michaels talks about fun and creative play that form part of HFI's training approach http://www.humanfactors.com/images/training_certification_career_outcomes.jpg Read HFI's white paper in which usability practitioners speak out about HFI training, certification and career outcomes Read HFI's white paper in which usability practitioners speak out about HFI training, certification and career outcomes http://www.humanfactors.com/images/register_courses.png Register for our courses now Register for our courses now http://www.humanfactors.com/images/brochure.png Download detailed course brochure Download detailed course brochure http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/uxsupport/advanced_consulting.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/testimonial_apala.png Apala Lahiri is the global expert on cross-cultural design and HFI's global chief of technical staff. Apala Lahiri is the global expert on cross-cultural design and HFI's global chief of technical staff. http://www.humanfactors.com/images/expanding_validating_concepts.jpg Detailed chart explaining HFI's ecosystem research methodology and its steps Detailed chart explaining HFI's ecosystem research methodology and its steps http://www.humanfactors.com/images/understanding_customers.jpg HFI's PET (Persuasion, Emotion, and Trust) Design methods provide a deep understanding of your users' drives and blocks and help you create a motivational strategy. HFI's PET (Persuasion, Emotion, and Trust) Design methods provide a deep understanding of your users' drives and blocks and help you create a motivational strategy. http://www.humanfactors.com/images/pet-design.jpg PET designs use the information about your users’ emotions and conceptual mode to motivate users to take action. PET designs use the information about your users’ emotions and conceptual mode to motivate users to take action. http://www.humanfactors.com/images/international-assessment.jpg Validating the design concepts checks if your users will do a task rather than if they can do a task. Validating the design concepts checks if your users will do a task rather than if they can do a task. http://www.humanfactors.com/images/can_do_wil_do_breakthrough.png HFI collaborated with HP to refine the design of the Gesture Keyboard–an award-winning keyboard device that makes computer access available to emerging markets HFI collaborated with HP to refine the design of the Gesture Keyboard–an award-winning keyboard device that makes computer access available to emerging markets http://www.humanfactors.com/images/PET-gamification-Noah-Schaffer.jpg HFI video in which Dr Noah Schaffer explains gamification in UX design HFI video in which Dr Noah Schaffer explains gamification in UX design http://www.humanfactors.com/images/video-ice.jpg HFI video in which Apala Lahiri explains more about the Institute of Customer Experience HFI video in which Apala Lahiri explains more about the Institute of Customer Experience http://www.humanfactors.com/images/downloads-designing-for-pet.jpg Read HFI's white paper that explains about designing for Persuasion, Emotion, and Trust Read HFI's white paper that explains about designing for Persuasion, Emotion, and Trust http://www.humanfactors.com/images/downloads-generational.jpg Read HFI's white paper that asks who are we designing for and explains the generational dilemma Read HFI's white paper that asks who are we designing for and explains the generational dilemma http://www.humanfactors.com/images/strategic_ux_design.png Read HFI's white paper that highlights how to stay competitive strategic UX design Read HFI's white paper that highlights how to stay competitive strategic UX design http://www.humanfactors.com/images/downloads-ux-market-research.jpg User experience research and market research User experience research and market research http://www.humanfactors.com/images/downloads-pet-er.jpg Read HFI's detailed consulting sheet on PET Design Expert Review Read HFI's detailed consulting sheet on PET Design Expert Review http://www.humanfactors.com/images/downloads-performance-persuasion.jpg Read HFI's detailed information sheet on persuasion and performance Read HFI's detailed information sheet on persuasion and performance http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/images/expanding_validating_concepts_large.jpg expanding_validating_concepts expanding_validating_concepts http://www.humanfactors.com/training/certification.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/testimonial_jim_o_brian.png Jim O'Brien Senior Interaction Designer AutoTrader.com Jim O'Brien Senior Interaction Designer AutoTrader.com http://www.humanfactors.com/images/cua-logo.png HFI offers CUA certification for new UX practitioners HFI offers CUA certification for new UX practitioners http://www.humanfactors.com/images/cxa-logo.png HFI offers CXA certification for advanced UX practitioners HFI offers CXA certification for advanced UX practitioners http://www.humanfactors.com/images/cua_cxa_eric_thumbnail.png HFI video in which Dr Eric Schaffer explains about HFI's CUA and CXA certification programs HFI video in which Dr Eric Schaffer explains about HFI's CUA and CXA certification programs http://www.humanfactors.com/images/cua_cxa_mary_thumbnail.jpg HFI video in which Mary M Michaels explains about HFI's CUA and CXA certification programs HFI video in which Mary M Michaels explains about HFI's CUA and CXA certification programs http://www.humanfactors.com/images/register_courses.png Register for our courses now Register for our courses now http://www.humanfactors.com/images/brochure.png Download detailed course brochure Download detailed course brochure http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/uxsupport/staff_augumentation.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/support-mature-skills-avbl.jpg HFI's staff augmentation solutions can be tailored for your specific needs—including skills and expertise required HFI's staff augmentation solutions can be tailored for your specific needs—including skills and expertise required http://www.humanfactors.com/images/estimated-savings-of-HFI-team.jpg HFI's staff augmentation solutions offer great savings in comparision to hiring full-time employees HFI's staff augmentation solutions offer great savings in comparision to hiring full-time employees http://www.humanfactors.com/images/staff-augmentation-dwnld-vid.jpg HFI video that explains the process of institutionalizing usability HFI video that explains the process of institutionalizing usability http://www.humanfactors.com/images/staff-aug-dwnld-vid-clients.jpg HFI video in which Mary M Michaels elaborates on HFI's approach to working with clients HFI video in which Mary M Michaels elaborates on HFI's approach to working with clients http://www.humanfactors.com/images/staff-augmentation-dwnld.jpg Read HFI's detailed consulting sheet on staff augmentation Read HFI's detailed consulting sheet on staff augmentation http://www.humanfactors.com/images/staff-augmentation-dwnld-evolving.jpg Read HFI's detailed information sheet on evolving institutionalization of usability Read HFI's detailed information sheet on evolving institutionalization of usability http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/uxsupport/index.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/testimonial_jay.png HFI's president Jay More says HFI provides sustained support for internal usability operations. HFI's president Jay More says HFI provides sustained support for internal usability operations. http://www.humanfactors.com/images/support_ux_practice_jeff.jpg Banner - HFI seamless supports your mature UX practice. Banner - HFI seamless supports your mature UX practice. http://www.humanfactors.com/images/ux_team_long_term_project.jpg HFI offers sustained teams to work with your UX staff on longterm projects. HFI offers sustained teams to work with your UX staff on longterm projects. http://www.humanfactors.com/images/ICE_image_small.png ICE ICE http://www.humanfactors.com/images/industry_recognized_hfi_certification.jpg Dr Eric Schaffer of HFI presents the Certified Practice in Usability to the staff of China Construction Bank. Dr Eric Schaffer of HFI presents the Certified Practice in Usability to the staff of China Construction Bank. http://www.humanfactors.com/images/driven_ux.png UXE - UX EnterpriseTM is our industrial strength tool for advanced object-oriented UX. UXE - UX EnterpriseTM is our industrial strength tool for advanced object-oriented UX. http://www.humanfactors.com/images/uxe_market_place.jpg HFI video demonstrating how UX Marketplace works. HFI video demonstrating how UX Marketplace works. http://www.humanfactors.com/images/industrial_strength_video_eric.png HFI video in which Dr Eric Schaffer shows how to build industrial-strength UX in your company. HFI video in which Dr Eric Schaffer shows how to build industrial-strength UX in your company. http://www.humanfactors.com/images/work_smarter.jpg Read our white papers to know more about object-oriented UX design. Read our white papers to know more about object-oriented UX design. http://www.humanfactors.com/images/institutionalization_usability_wp.png HFI offers a free white paper that explains the institituioanalization of UX. HFI offers a free white paper that explains the institituioanalization of UX. http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/training/pet_architect.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/PET_architect.jpg HFI's 2-day The PET Architect course highlights PET perspective in designing strategies and innovation HFI's 2-day The PET Architect course highlights PET perspective in designing strategies and innovation http://www.humanfactors.com/images/PET_architect_image.jpg Get a comprehensive student manual for the course Get a comprehensive student manual for the course http://www.humanfactors.com/images/Persuasive-design-by-eric-schaffer.jpg HFI video highlighting the process of persuasive design in six steps. HFI video highlighting the process of persuasive design in six steps. http://www.humanfactors.com/images/CXA-certification-course-by-Eric-Schaffer.jpg HFI video in which Dr Eric Schaffer explains the HFI Framework HFI video in which Dr Eric Schaffer explains the HFI Framework http://www.humanfactors.com/images/training_certification_career_outcomes.jpg Read HFI's white paper in which usability practitioners speak out about HFI training, certification and career outcomes Read HFI's white paper in which usability practitioners speak out about HFI training, certification and career outcomes http://www.humanfactors.com/images/register_courses.png Register for our courses now Register for our courses now http://www.humanfactors.com/images/brochure.png Download detailed course brochure Download detailed course brochure http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/training/institutionalization.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/i-19_book_HFI_methodology.png The second edition of Dr Eric Schaffer's book "Institutionalizationof UX: A Step-by-Step Guide to a User Experience Practice, co-authored by Apala Lahiri The second edition of Dr Eric Schaffer's book "Institutionalizationof UX: A Step-by-Step Guide to a User Experience Practice, co-authored by Apala Lahiri http://www.humanfactors.com/images/mature_practice-i19.jpg HFI's 2-day Institutionalization course emphasizes the difference between piecemeal and mature UX work HFI's 2-day Institutionalization course emphasizes the difference between piecemeal and mature UX work http://www.humanfactors.com/images/i-19-practice-image.jpg Institutionalization of a UX practice Institutionalization of a UX practice http://www.humanfactors.com/images/industrial_strength_video_eric.png HFI video in which Dr Eric Schaffer shows how to build industrial-strength UX in your company. HFI video in which Dr Eric Schaffer shows how to build industrial-strength UX in your company. http://www.humanfactors.com/images/CXA-certification-course-by-Eric-Schaffer.jpg HFI video in which Dr Eric Schaffer explains the HFI Framework HFI video in which Dr Eric Schaffer explains the HFI Framework http://www.humanfactors.com/images/i-19_business_value_whitepaper.jpg Read HFI's white paper that demonstrates the business value of UX Read HFI's white paper that demonstrates the business value of UX http://www.humanfactors.com/images/i-19-rolta-case-study.jpg Read HFI's whitepaper on Rolta India's institutionalization of UX journey Read HFI's whitepaper on Rolta India's institutionalization of UX journey http://www.humanfactors.com/images/register_courses.png Register for our courses now Register for our courses now http://www.humanfactors.com/images/brochure.png Download detailed course brochure Download detailed course brochure http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/images/i-19-practice-image_large.jpg i19 practice i19 practice http://www.humanfactors.com/training/pet.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/PET_design.jpg HFI's 3-day PET Design course shows how to apply persuasion engineering methods in design HFI's 3-day PET Design course shows how to apply persuasion engineering methods in design http://www.humanfactors.com/images/PET_design_tools.jpg Job aid of PET tools Job aid of PET tools http://www.humanfactors.com/images/Persuasive-design-by-eric-schaffer.jpg HFI video highlighting the process of persuasive design in six steps. HFI video highlighting the process of persuasive design in six steps. http://www.humanfactors.com/images/PET-gamification-Noah-Schaffer.jpg HFI video in which Dr Noah Schaffer explains gamification in UX design HFI video in which Dr Noah Schaffer explains gamification in UX design http://www.humanfactors.com/images/training_certification_career_outcomes.jpg Read HFI's white paper in which usability practitioners speak out about HFI training, certification and career outcomes Read HFI's white paper in which usability practitioners speak out about HFI training, certification and career outcomes http://www.humanfactors.com/images/pet_marker.jpg Get free PET Design markers Get free PET Design markers http://www.humanfactors.com/images/register_courses.png Register for our courses now Register for our courses now http://www.humanfactors.com/images/brochure.png Download detailed course brochure Download detailed course brochure http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/images/PET_design_tools_large.jpg Pet tools Pet tools http://www.humanfactors.com/training/design_for_the_big.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/designing-for-the-big.jpg HFI's 3-day Omni-Channel UX Strategy and Innovation course shows you how to maximize the ROI on innovation and design HFI's 3-day Omni-Channel UX Strategy and Innovation course shows you how to maximize the ROI on innovation and design http://www.humanfactors.com/images/Big_course_execustive_intent_image.jpg Get a comprehensive student manual for the course Get a comprehensive student manual for the course http://www.humanfactors.com/images/Persuasive-design-by-eric-schaffer.jpg HFI video highlighting the process of persuasive design in six steps. HFI video highlighting the process of persuasive design in six steps. http://www.humanfactors.com/images/CXA-certification-course-by-Eric-Schaffer.jpg HFI video in which Dr Eric Schaffer explains the HFI Framework HFI video in which Dr Eric Schaffer explains the HFI Framework http://www.humanfactors.com/images/training_certification_career_outcomes.jpg Read HFI's white paper in which usability practitioners speak out about HFI training, certification and career outcomes Read HFI's white paper in which usability practitioners speak out about HFI training, certification and career outcomes http://www.humanfactors.com/images/register_courses.png Register for our courses now Register for our courses now http://www.humanfactors.com/images/brochure.png Download detailed course brochure Download detailed course brochure http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/training/mobile_design.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/testimonial_eric.png Eric Eric http://www.humanfactors.com/images/mobile_design.jpg HFI's 2-day Mobile Design course gives handson experience in developing strategy and design HFI's 2-day Mobile Design course gives handson experience in developing strategy and design http://www.humanfactors.com/images/mobile_course_image2.png Get a comprehensive student manual for the course Get a comprehensive student manual for the course http://www.humanfactors.com/images/cross_channel_ux_strategy.png Image Image http://www.humanfactors.com/images/mobile_course_video_image_02.png HFI video in which Dr Eric Schaffer talks about UX and the Kindle Fire success HFI video in which Dr Eric Schaffer talks about UX and the Kindle Fire success http://www.humanfactors.com/images/mobile_course_download_image_01.png Read HFI's white paper about the mobile phone as a persuasion channel Read HFI's white paper about the mobile phone as a persuasion channel http://www.humanfactors.com/images/ucd-download-mobile-hand.jpg Read HFI's white paper that emphasizes that UX strategy is crucial in mobile UX design Read HFI's white paper that emphasizes that UX strategy is crucial in mobile UX design http://www.humanfactors.com/images/register_courses.png Register for our courses now Register for our courses now http://www.humanfactors.com/images/brochure.png Download detailed course brochure Download detailed course brochure http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/training/product_design.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/testimonial_eric.png Eric Eric http://www.humanfactors.com/images/product_design.jpg HFI's 2-day Product Design course focuseso on designing usable physical products HFI's 2-day Product Design course focuseso on designing usable physical products http://www.humanfactors.com/images/product_course.png product_course product_course http://www.humanfactors.com/images/register_courses.png Register for our courses now Register for our courses now http://www.humanfactors.com/images/brochure.png Download detailed course brochure Download detailed course brochure http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/training/get_cxa_certified.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/amy-bogatch.png Amy Bogatch ,Information Architect AXA Equitable, who has benefitted from HFI's training and certification Amy Bogatch ,Information Architect AXA Equitable, who has benefitted from HFI's training and certification http://www.humanfactors.com/images/cxa-logo.png HFI offers CXA certification for advanced UX practitioners HFI offers CXA certification for advanced UX practitioners http://www.humanfactors.com/images/cxa_certificate.png You will get an authenticated CXA certification diploma You will get an authenticated CXA certification diploma http://www.humanfactors.com/images/QandA_with_Eric_and_Apala.jpg A series of video question and answer sessions on the CXA certification A series of video question and answer sessions on the CXA certification http://www.humanfactors.com/images/CX_list.jpg A complete list of CXAs A complete list of CXAs http://www.humanfactors.com/images/setup-ux-video-cpu-benefits.jpg HFI video in which Mary M Michaels talks about the benefits of the Certified Practice in Usability certification from HFI HFI video in which Mary M Michaels talks about the benefits of the Certified Practice in Usability certification from HFI http://www.humanfactors.com/images/CXA-certification-course-by-Eric-Schaffer.jpg HFI video in which Dr Eric Schaffer explains the HFI Framework HFI video in which Dr Eric Schaffer explains the HFI Framework http://www.humanfactors.com/images/cxa-study-aids.jpg Download CXA exam study aids Download CXA exam study aids http://www.humanfactors.com/images/register_courses.png Register for our courses now Register for our courses now http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/uxsetup/index.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/testimonial_mary.png Mary M. Michaels is HFI's Director of Training and one of our leading UX strategists. Mary M. Michaels is HFI's Director of Training and one of our leading UX strategists. http://www.humanfactors.com/images/set_ux_practice_banner.jpg Banner - Dr Eric Schaffer and Apala Lahiri of HFI presenting the Certified Practice in Usability to the staff of Rolta India Ltd. Banner - Dr Eric Schaffer and Apala Lahiri of HFI presenting the Certified Practice in Usability to the staff of Rolta India Ltd. http://www.humanfactors.com/images/UX_institutionalization.png Book - Dr Eric Schaffer along with Apala Lahiri presents his new book Institutionalization of UX: A Step-by-Step Guide to a User Experience Practice. Book - Dr Eric Schaffer along with Apala Lahiri presents his new book Institutionalization of UX: A Step-by-Step Guide to a User Experience Practice. http://www.humanfactors.com/images/askQuestion.png Ask Question Ask Question http://www.humanfactors.com/images/downloadChapter.png Downlaod Chapter Downlaod Chapter http://www.humanfactors.com/images/UX_practice.jpg Man drawing on the board - HFI provides a seamless suite of governance, standards, methodologies and training to make UX design a routine part of your development cycle. Man drawing on the board - HFI provides a seamless suite of governance, standards, methodologies and training to make UX design a routine part of your development cycle. http://www.humanfactors.com/images/hfi_methodology.png Tablet - Human Factors International offers The HFI Framework, a proven user-centered design methodology. Tablet - Human Factors International offers The HFI Framework, a proven user-centered design methodology. http://www.humanfactors.com/images/driven_ux.png UXE - UX EnterpriseTM is our industrial strength tool for advanced object-oriented UX. UXE - UX EnterpriseTM is our industrial strength tool for advanced object-oriented UX. http://www.humanfactors.com/images/speed_up_institutionalization.png Image Image http://www.humanfactors.com/images/HFI_training.png training - HFI offers UX training and also certification for individuals, organizations and products. training - HFI offers UX training and also certification for individuals, organizations and products. http://www.humanfactors.com/images/what_every_ceo_needs_to_know.png CEO video - HFI video in which Dr Eric Schaffer enlists what every CEO needs to know about UX. CEO video - HFI video in which Dr Eric Schaffer enlists what every CEO needs to know about UX. http://www.humanfactors.com/images/ux-unbroken-chain-noah.jpg HFI video in which Dr Noah Schaffer shows how components of the user-centered design process link up to make an unbroken chain. HFI video in which Dr Noah Schaffer shows how components of the user-centered design process link up to make an unbroken chain. http://www.humanfactors.com/images/institutionalization_usability_wp.png HFI offers a free white paper that explains the institituioanalization of UX. HFI offers a free white paper that explains the institituioanalization of UX. http://www.humanfactors.com/images/what_a_ceo_shud_know.png HFI offers a free white paper that highlights the business value of UX. HFI offers a free white paper that highlights the business value of UX. http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/uxsetup/management_briefing.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/testimonial_jay.png HFI's president Jay More says HFI provides sustained support for internal usability operations. HFI's president Jay More says HFI provides sustained support for internal usability operations. http://www.humanfactors.com/images/choosing_vendor_eric.jpg Dr Eric Schaffer presenting HFI's services in a management briefing session Dr Eric Schaffer presenting HFI's services in a management briefing session http://www.humanfactors.com/images/download-vid-roi-mary.jpg HFI video in which Mary M Michaels highlights the ROI of usability HFI video in which Mary M Michaels highlights the ROI of usability http://www.humanfactors.com/images/what_every_ceo_needs_to_know.png CEO video - HFI video in which Dr Eric Schaffer enlists what every CEO needs to know about UX. CEO video - HFI video in which Dr Eric Schaffer enlists what every CEO needs to know about UX. http://www.humanfactors.com/images/i-19_business_value_whitepaper.jpg Read HFI's white paper that demonstrates the business value of UX Read HFI's white paper that demonstrates the business value of UX http://www.humanfactors.com/images/usability-champion-whitepaper.jpg Read HFI's white paper on how to find your usability champion in the organization Read HFI's white paper on how to find your usability champion in the organization http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/uxsetup/standards.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/jeff_horvath_testimonial.png Dr Jeff Horvath, HFI's VP of UX strategy Dr Jeff Horvath, HFI's VP of UX strategy http://www.humanfactors.com/images/ecosystem-standards.jpg HFI's customized standards offer reusable templates and universal design elements for faster and consistent development HFI's customized standards offer reusable templates and universal design elements for faster and consistent development http://www.humanfactors.com/images/Expert-UX-Review.jpg HFI's expert review can be used to evaluate the UX of your product or service HFI's expert review can be used to evaluate the UX of your product or service http://www.humanfactors.com/images/cross_channel_ux_strategy.png Image Image http://www.humanfactors.com/images/ux-unbroken-chain-noah.jpg HFI video in which Dr Noah Schaffer shows how components of the user-centered design process link up to make an unbroken chain. HFI video in which Dr Noah Schaffer shows how components of the user-centered design process link up to make an unbroken chain. http://www.humanfactors.com/images/videos/sbsa.jpg HFI video in which Abdul Noutcha of Standard Bank of South Africa discusses the ROI of UX with Eric Schaffer of Human Factors International HFI video in which Abdul Noutcha of Standard Bank of South Africa discusses the ROI of UX with Eric Schaffer of Human Factors International http://www.humanfactors.com/images/web-standards.jpg Read HFI's detailed consulting sheet on web standards Read HFI's detailed consulting sheet on web standards http://www.humanfactors.com/images/gui-standards.jpg Read HFI's detailed consulting sheet on GUI standards Read HFI's detailed consulting sheet on GUI standards http://www.humanfactors.com/images/corporate-web-design.jpg Read HFI's white paper on successfully implementing a corporate web design standard Read HFI's white paper on successfully implementing a corporate web design standard http://www.humanfactors.com/images/strategic_ux_design.png Read HFI's white paper that highlights how to stay competitive strategic UX design Read HFI's white paper that highlights how to stay competitive strategic UX design http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. Send a query to our UX experts. http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/careers/growth.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/growth_at_hfi_banner.jpg Dr Eric Schaffer, CEO and Founder of HFI, and Apala Lahiri Global Chief of Technical Staff Dr Eric Schaffer, CEO and Founder of HFI, and Apala Lahiri Global Chief of Technical Staff http://www.humanfactors.com/images/growth_at_hfi_noah.jpg HFI encourages its staff to be all that they can be - beyond UX, as complete individuals HFI encourages its staff to be all that they can be - beyond UX, as complete individuals http://www.humanfactors.com/images/grow_with_us.jpg HFI believes the foundation of its growth lies in the growth of its employees HFI believes the foundation of its growth lies in the growth of its employees http://www.humanfactors.com/images/work_with_the_best.png Work with the best Work with the best http://www.humanfactors.com/images/instructors/abdul.png abdul abdul http://www.humanfactors.com/images/instructors/amber.png amber amber http://www.humanfactors.com/images/instructors/apala.png april april http://www.humanfactors.com/images/instructors/april.png baili baili http://www.humanfactors.com/images/instructors/cathy.png cathy cathy http://www.humanfactors.com/images/instructors/ellen.png ellen ellen http://www.humanfactors.com/images/instructors/eric.png eric eric http://www.humanfactors.com/images/instructors/jeff.png Dr Jeff Horvath, VP - UX Strategy Dr Jeff Horvath, VP - UX Strategy http://www.humanfactors.com/images/instructors/mary.png mary mary http://www.humanfactors.com/images/instructors/noah.png amber amber http://www.humanfactors.com/images/instructors/satyam.png Satyam Patel, Global VP Satyam Patel, Global VP http://www.humanfactors.com/images/instructors/saurabh.png saurabh saurabh http://www.humanfactors.com/images/apala_future_of_ux_thumbnail.png HFI video in which Apala Lahiri explains more about the Institute of Customer Experience HFI video in which Apala Lahiri explains more about the Institute of Customer Experience http://www.humanfactors.com/images/catherine_gaddy_video_thumbnail.png HFI video in which Dr Cathy Gaddy talks about how it is to work with HFI HFI video in which Dr Cathy Gaddy talks about how it is to work with HFI http://www.humanfactors.com/images/happy_work_environment.png Meet HFI staff on our Facebook Tribe page and read about their exciting interests beyond work Meet HFI staff on our Facebook Tribe page and read about their exciting interests beyond work http://www.humanfactors.com/images/fb_like.png Get to know more about UX and HFI on HFI's Facebook page Get to know more about UX and HFI on HFI's Facebook page http://www.humanfactors.com/images/mail.png Email or call our sales, administration or UX staff to know more about our services Email or call our sales, administration or UX staff to know more about our services http://www.humanfactors.com/project/hfi_methodology.asp http://www.humanfactors.com/images/logo.png HFI Logo HFI Logo http://www.humanfactors.com/images/testimonial_eric.png Eric Eric http://www.humanfactors.com/images/HFI_framework.jpg Human Factors International offers The HFI Framework, a proven user-centered design methodology. Human Factors International offers The HFI Framework, a proven user-centered design methodology. http://www.humanfactors.com/images/i-19_book_HFI_methodology.png The second edition of Dr Eric Schaffer's book "Institutionalizationof UX: A Step-by-Step Guide to a User Experience Practice, co-authored by Apala Lahiri The second edition of Dr Eric Schaffer's book "Institutionalizationof UX: A Step-by-Step Guide to a User Experience Practice, co-authored by Apala Lahiri http://www.humanfactors.com/images/hfis_design_methodology_video_eric_schaffer.png HFI video in which Dr Eric Schaffer explains HFI's design methodology or the HFI Framework HFI video in which Dr Eric Schaffer explains HFI's design methodology or the HFI Framework http://www.humanfactors.com/images/the-golden-thread-of-ux-by-eric-schaffer.png Image Image http://www.humanfactors.com/images/ux_strategy_thumbnail.png Image Image http://www.humanfactors.com/images/ux-objects-paper.jpg Read HFI's white paper that explains how object-oriented UX is the the new smart way to do UX Read HFI's white paper that explains how object-oriented UX is the the new smart way to do UX http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. 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HFI's competitive review can be used to analyze the competition and highlight commonalities and improvement areas. http://www.humanfactors.com/images/usability-testing.jpg During HFI's usability testing, we identify typical tasks and observe users performing them in our usability lab. During HFI's usability testing, we identify typical tasks and observe users performing them in our usability lab. http://www.humanfactors.com/images/setup-ux-training.jpg HFI's onsite training offers you training at your location with course examples most suited to your environment HFI's onsite training offers you training at your location with course examples most suited to your environment http://www.humanfactors.com/images/staff-augmentation-team.jpg Do you have an established usability organization and at least four certified usability staff members? 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During HFI's usability testing, we identify typical tasks and observe users performing them in our usability lab. http://www.humanfactors.com/images/setup-ux-training.jpg HFI's onsite training offers you training at your location with course examples most suited to your environment HFI's onsite training offers you training at your location with course examples most suited to your environment http://www.humanfactors.com/images/staff-augmentation-team.jpg Do you have an established usability organization and at least four certified usability staff members? Do you have an established usability organization and at least four certified usability staff members? http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. 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CEO video - HFI video in which Dr Eric Schaffer enlists what every CEO needs to know about UX. http://www.humanfactors.com/images/usability-champion-whitepaper.jpg Read HFI's white paper on how to find your usability champion in the organization Read HFI's white paper on how to find your usability champion in the organization http://www.humanfactors.com/images/effective-UX-practice-white-paper.jpg Read HFI's white paper in which Dr Eric Schaffer lists what every CEO needs to know about UX Read HFI's white paper in which Dr Eric Schaffer lists what every CEO needs to know about UX http://www.humanfactors.com/images/projectplan.png Describe your project requirements to us and get project plan from our experts for free. Describe your project requirements to us and get project plan from our experts for free. http://www.humanfactors.com/images/uxexport.png Send a query to our UX experts. 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