HFI | HFI offers end-to-end customer design and delivery solutions

What if we built, delivered, and maintained systems starting with the user experience design?

Carolina Designs Realty:
Carolina Designs Realty
Carolina Designs Realty
Carolina Designs Realty
  • Conduct Expert Review of client site to identify UX bottlenecks and provide high-level recommendations for improvement
  • Redesign and develop front-end and carry out API integration with backend
  • Provide sustained support for SEO requirements, design requirements, and implementation of design changes
Tata Communications:
Tata Communications
Tata Communications
Tata Communications
  • Create functional front-end designs using javascript libraries
  • Take charge of component creation in collaboration with third party vendors

Why have 81% of companies seen their Customer Experience Management initiatives fail?


What works is an integrated approach that begins with the customer and works out all the parts to create a seamless and whole experience.


HFI Framework

Get our free whitepaper on “What is a Customer Experience Integrator (CXI)?


“Congratulations to Vodafone Shared Services, Human Factors International and Vodafone Group UX for successfully undertaking one of the world’s first build operate and transfer programs for UX to establish the User Experience Centre of Design Excellence in Pune, India. ”

Phillip Julian – Head of User Experience Design, Vodafone
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