HFI | HFI's latest CX videos and white papers

Rich insights to fuel your UX journey

Careers in CX / UX

Mature CX / UX Practices

Future

Design Fiction

Trend Spotting

Favorite

Latest

Article

Understanding how digital transformation engages customers

Video

The pandemic and how we design for the new normal

Whitepaper

Instant on design expertise

Trend Spotting

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Careers in CX / UX

Whitepaper

How Usability Analyst Training Benefits Individuals and Organizations

Video

Crafting Human Beings of the Future

Whitepaper

Growing a UX Career

Video

Hangout with Dr. Eric Schaffer - Future Proofing Your UX Career

Video

Day in the Life of an HFI UX Designer

Video

Benefits of HFI Training – Mary M. Michaels

Whitepaper

Certified User Experience Analyst™ (CXA): The Next Step for the UX Practitioner

Video

The Benefits of HFI Certification, with Mary M. Michaels

Video

Q&A About HFI's Certified User Experience Analyst (CXA) Program

Video

CUA or CXA Courses, with Mary M. Michaels

Whitepaper

Certified Usability Analyst (CUA) 2002-2015 - Career Success Stories

Video

Preparing for the CUA Exam, with Mary M. Michaels

Video

HFI Offers Advanced User Experience Analyst Certification (CXA) with Dr. Eric Schaffer

Video

CUA and CXA Certification with Dr. Eric Schaffer

Mature CX / UX Practices

Article

Understanding how digital transformation engages customers

Whitepaper

Instant on design expertise

Whitepaper

Banking Transformation: Differentiation Found through the Looking Glass

Video

How to Make Great UX the Brand of India

Whitepaper

What is a Customer Experience Integrator (CXI)?

Whitepaper

How to Avoid the 24 Perilous Pitfalls to UX Maturity

Video

Hangout with Dr. Eric Schaffer - Future Proofing Your UX Career

Video

The ROI of Usability, with Mary M. Michaels

Whitepaper

Choosing the Right UX Vendor

Whitepaper

The Business Value of UX: Taking ROI to an Institutional Level

Video

Standard Bank's Journey Towards World Class Customer Experiences

Video

How to fit UX with Agile (Webinar)

Video

The Value of Creating a Solid UX Strategy

Whitepaper

Staying Competitive through Strategic UX Design

Whitepaper

Rolta India: The User Experience Institutionalization Journey

Whitepaper

UX Maturity in Financial Services: Taking Customer-Centricity Seriously

Video

5 UX Meltdowns and How to Avoid Them

Video

Taming the Complexity of UX Work with UX Enterprise... and Magic

Whitepaper

Work Smarter: Object Oriented User Experience Design

Video

Avoid Embarrassments by Following your UX Methodology in UX Enterprise

Whitepaper

Going Mobile? Speed is Fine, But UX Strategy is Final

Video

Institutionalization of UX: A Step-by-Step Guide – 1

Video

Institutionalization of UX: A Step-by-Step Guide – 2

Whitepaper

What Every CEO Should Know about Creating an Effective User Experience Practice

Video

Institutionalization of UX: A Step-by-Step Guide – 3

Video

3 Common UX Mistakes Made by Financial Institutions

Video

UX Strategy: Don't build a usable wrong thing, with Dr. Eric Schaffer

Whitepaper

Impediments to a Mature UX Practice and How to Avoid Them

Video

What Every CEO Needs to Know About UX with Dr. Eric Schaffer

Video

UX Strategy vs. Institutionalization Strategy, with April McGee

Video

UX Enterprise Makes an Unbroken Chain from Executive Intent to Detailed Design

Video

The HFI Framework with Dr. Eric Schaffer

Video

The Golden Thread of UX with Dr. Eric Schaffer

Video

Digital Strategy with Dr. Eric Schaffer

Video

Building Industrial Strength UX, with Dr. Eric Schaffer

Video

The ROI of User Experience

Future

Video

Lights, Action, Disruption - Mahendra Patel

Video

Lights, Action, Disruption - Parmesh Shahani

Video

Crafting Human Beings of the Future

Video

How to Make Great UX the Brand of India

Video

Ethnographies of Human–Technology Interaction in India

Video

Ethnographies of Human-Technology Interaction in India: Between Land and Sea

Video

A-Z of Human Factors Design Science 5

Video

A-Z of Human Factors Design Science 4

Video

A-Z of Human Factors Design Science 3

Video

A-Z of Human Factors Design Science 2

Video

A-Z of Human Factors Design Science 1

Design Fiction

Whitepaper

Mobile Phone: A Persuasion Channel?

Video

Gamification in UX Design with Dr. Noah Schaffer

Whitepaper

How Futurist Trends Will Drive UX Design

Video

The Process of Persuasive Design in Six Steps with Dr. Eric Schaffer

Trend Spotting

Video

The Process of Persuasive Design in Six Steps with Dr. Eric Schaffer

Video

HFI services are backed by a scientific process

Video

Futurist Apala's Video Blog from India - Design for Emerging Markets with Apala Lahiri Chavan

Video

How UX explains the Kindle Fire success with Dr. Eric Schaffer

Video

Futurist Apala's Video Blog - Iowa

Video

Object-Oriented User Experience (UX) with Dr. Eric Schaffer

Video

Certified Practice in Usability

Video

CUA and CXA Certification with Dr. Eric Schaffer

Video

The Golden Thread of UX with Dr. Eric Schaffer

Video

Digital Strategy with Dr. Eric Schaffer

Video

Understanding Ecosystems with Dr. Schaffer

Video

Institutionalization of Usability with Dr. Eric Schaffer

Video

Futurist Apala's Video Blog - Istanbul (Designing for Emerging Markets)

Video

Futurist Apala's Video Blog - Johannesburg (Design for emerging markets with Apala Lahiri Chavan)

Video

The Psychology of User Experience

Video

Futurist Apala's Video Blog - Cairo (Designing for emerging markets with Apala Lahiri Chavan)

Video

Futurist Apala's Video Blog - Singapore (Designing for emerging markets with Apala Lahiri Chavan)

Video

7 principles that make your website more engaging

Video

Ecosystem Research with Apala Lahiri Chavan

Video

Think locally, Win Globally - Designing for Emerging Markets with Apala Lahiri Chavan

Video

The Future of User Experience Design (UX) with Dr. Eric Schaffer

Video

Cross Cultural Design: Getting It Right the First Time

Video

UX Enterprise, The Future of UX Work with Dr. Eric Schaffer

Video

Building Industrial Strength UX, with Dr. Eric Schaffer

Video

The ROI of User Experience

Video

Usability is No Longer Enough - Persuasion, Emotion, and Trust Design (PET)

Video

Film, Future & Futurists | S01 | E01 | 'Minority Report' with Tim Mack

Load More Posts

Name

Email

Organization

Location

Interested in Training? My Training and Certification My Team’s Training and Certification Interested in Support for Your Organization? Working on Digital Transformations Working on Complex CX/UX Designs Setting Up and Maturing a Design Practice Sovereign (Governmental) CX/UX Programs