In this video, Dr. Eric Schaffer takes you through 5 interesting (and sometimes amusing) UX meltdowns he’s come across in his long career and provides expert insights on how to avoid them. Author Details Eric Schaffer, PhD, CUA, CXA, CPE Founder and Head of HFI Laboratories Eric is the world’s thought-leader and global evangelist for mature and industrial strength UX operations--working in this field of UX since 1977. Date 26 October, 2018
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